dino99,

Are you using integrated Intel graphics or some other card? Can you
provide output from this command?

  lspci -k

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to totem in Ubuntu.
https://bugs.launchpad.net/bugs/1745672

Title:
  Watching mp4 videos is broken

Status in totem package in Ubuntu:
  Incomplete

Bug description:
  Totem was well able to display mp4 video some days ago (local mp4
  files on hdd); but now when one of these mp4 video is selected, totem
  start as expected, set the sound normally, but the 'video' part is
  fully broken: get a black screen with some colored rectangles and
  multicolored pixels on top of the screen.

  Starting totem into a terminal and playing a video, i get that output:

  oem@ubuntu:~$ totem
  DtsGetHWFeatures: Create File Failed
  DtsGetHWFeatures: Create File Failed
  Running DIL (3.22.0) Version
  DtsDeviceOpen: Opening HW in mode 0
  DtsDeviceOpen: Create File Failed

  Totem 3.26.0-0ubuntu2 was working as expected.
  But the last changelog seems related to that problem:

  totem (3.26.0-0ubuntu3) bionic; urgency=medium

    * Drop patches that provided old-style decorations and menus for Unity7.
      This conveniently also fixes LP: #1502476. LP: #1719322

   -- Daniel van Vugt <daniel.van.v...@canonical.com>  Thu, 25 Jan 2018
  05:42:51 +0800

  note: the same mp4 videos can be smoothly played with vlc without
  problem at all. The session is a gnome-shell one under xorg.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: totem 3.26.0-0ubuntu3
  ProcVersionSignature: Ubuntu 4.13.0-30.33-generic 4.13.13
  Uname: Linux 4.13.0-30-generic x86_64
  ApportVersion: 2.20.8-0ubuntu6
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Fri Jan 26 20:42:39 2018
  EcryptfsInUse: Yes
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: totem
  UpgradeStatus: No upgrade log present (probably fresh install)
  XorgLog: Error: [Errno 2] No such file or directory: '/var/log/Xorg.0.log'

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