Public bug reported:

~$ lsb_release -rd
Description:    Ubuntu 16.04.3 LTS
Release:        16.04

~$ apt-cache policy gnome-terminal
gnome-terminal:
  Installed: 3.18.3-1ubuntu1
  Candidate: 3.18.3-1ubuntu1
  Version table:
 *** 3.18.3-1ubuntu1 500
        500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
        100 /var/lib/dpkg/status


When running the `who` or `w` commands in a gnome-terminal window, it is
not shown.  Nor can you send a write username [tty] command to the
gnome-terminal that is open.

>From the gnome-terminal:

~$ w
 14:41:59 up  6:01,  3 users,  load average: 0.19, 0.25, 0.18
USER     TTY      FROM             LOGIN@   IDLE   JCPU   PCPU WHAT
terrance tty7     :0               08:40    6:01m 25:07   0.08s /sbin/upstart -
terrance pts/1    :0.0             11:00    2:58m  0.47s  0.47s bash
terrance pts/6    :0.0             11:02    1:58   0.46s  0.46s bash
~$ tty
/dev/pts/7
~$ write terrance /dev/pts/7
write: terrance is not logged in on pts/7

>From a xfce4-terminal window:

~$ w
 14:52:27 up  6:12,  3 users,  load average: 0.34, 0.28, 0.21
USER     TTY      FROM             LOGIN@   IDLE   JCPU   PCPU WHAT
terrance tty7     :0               08:40    6:11m 25:23   0.08s /sbin/upstart -
terrance pts/1    :0.0             11:00    3:09m  0.47s  0.47s bash
terrance pts/6    :0.0             11:02    1.00s  0.48s  0.01s w
~$ tty
/dev/pts/6
~$ write terrance /dev/pts/6

Message from terrance@terrance-ubuntu on pts/6 at 14:53 ...
EOF

This seems to be only showing problems in the gnome-terminal.  Any other
terminal I have tried has worked successfully.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: gnome-terminal 3.18.3-1ubuntu1
ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
CurrentDesktop: XFCE
Date: Sat Feb  3 14:48:05 2018
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-terminal
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-terminal (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug third-party-packages xenial

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-terminal in Ubuntu.
https://bugs.launchpad.net/bugs/1747198

Title:
  who or w command produces no tty information about terminal

Status in gnome-terminal package in Ubuntu:
  New

Bug description:
  ~$ lsb_release -rd
  Description:  Ubuntu 16.04.3 LTS
  Release:      16.04

  ~$ apt-cache policy gnome-terminal
  gnome-terminal:
    Installed: 3.18.3-1ubuntu1
    Candidate: 3.18.3-1ubuntu1
    Version table:
   *** 3.18.3-1ubuntu1 500
          500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
          100 /var/lib/dpkg/status


  When running the `who` or `w` commands in a gnome-terminal window, it
  is not shown.  Nor can you send a write username [tty] command to the
  gnome-terminal that is open.

  From the gnome-terminal:

  ~$ w
   14:41:59 up  6:01,  3 users,  load average: 0.19, 0.25, 0.18
  USER     TTY      FROM             LOGIN@   IDLE   JCPU   PCPU WHAT
  terrance tty7     :0               08:40    6:01m 25:07   0.08s /sbin/upstart 
-
  terrance pts/1    :0.0             11:00    2:58m  0.47s  0.47s bash
  terrance pts/6    :0.0             11:02    1:58   0.46s  0.46s bash
  ~$ tty
  /dev/pts/7
  ~$ write terrance /dev/pts/7
  write: terrance is not logged in on pts/7

  From a xfce4-terminal window:

  ~$ w
   14:52:27 up  6:12,  3 users,  load average: 0.34, 0.28, 0.21
  USER     TTY      FROM             LOGIN@   IDLE   JCPU   PCPU WHAT
  terrance tty7     :0               08:40    6:11m 25:23   0.08s /sbin/upstart 
-
  terrance pts/1    :0.0             11:00    3:09m  0.47s  0.47s bash
  terrance pts/6    :0.0             11:02    1.00s  0.48s  0.01s w
  ~$ tty
  /dev/pts/6
  ~$ write terrance /dev/pts/6

  Message from terrance@terrance-ubuntu on pts/6 at 14:53 ...
  EOF

  This seems to be only showing problems in the gnome-terminal.  Any
  other terminal I have tried has worked successfully.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: gnome-terminal 3.18.3-1ubuntu1
  ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
  Uname: Linux 4.13.0-32-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Sat Feb  3 14:48:05 2018
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-terminal
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-terminal/+bug/1747198/+subscriptions

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