** Description changed: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk - * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04 daily) - + * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. - The problem can be reproduced as follows: - * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 daily (versions I've tested with) + * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC1: jacopo 2417 F.... pulseaudio - /dev/snd/controlC0: jacopo 2417 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC1: jacopo 2417 F.... pulseaudio + /dev/snd/controlC0: jacopo 2417 F.... pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F.... pulseaudio /dev/snd/controlC0: jacopo 2417 F.... pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
