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When you test it and it is still an issue, kindly upload the updated logs by running only once: apport-collect 1612973 and any other logs that are relevant for this particular issue. ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1612973 Title: can't see any graphics when visiting https://www.schwab.com Status in firefox package in Ubuntu: Incomplete Bug description: had no problems prior to latest updates.... ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 48.0+build2-0ubuntu0.16.04.1 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 NonfreeKernelModules: nvidia AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: BuildID: 20160728203720 Channel: Unavailable CurrentDesktop: XFCE Date: Sat Aug 13 12:35:39 2016 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2015-04-05 (496 days ago) InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2) IpRoute: default via 10.0.0.1 dev wlan0 proto static metric 600 10.0.0.0/24 dev wlan0 proto kernel scope link src 10.0.0.15 metric 600 169.254.0.0/16 dev wlan0 scope link metric 1000 Locales: extensions.sqlite corrupt or missing MostRecentCrashID: bp-f65560a5-95fd-46c2-a9b8-556e42160812 Plugins: VLC Web Plugin - /usr/lib/mozilla/plugins/libvlcplugin.so (browser-plugin-vlc) Java(TM) Plug-in 10.80.2 - /usr/lib/jvm/java-7-oracle/jre/lib/amd64/libnpjp2.so Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so PrefSources: prefs.js ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=48.0/20160728203720 (In use) RelatedPackageVersions: browser-plugin-vlc 2.0.6-4 RunningIncompatibleAddons: False SourcePackage: firefox SubmittedCrashIDs: bp-f65560a5-95fd-46c2-a9b8-556e42160812 bp-45978ed2-b762-4fb1-bb7f-21c8e2160101 Themes: extensions.sqlite corrupt or missing UpgradeStatus: Upgraded to xenial on 2016-07-30 (14 days ago) dmi.bios.date: 04/23/2008 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.2F dmi.board.name: 30CF dmi.board.vendor: Quanta dmi.board.version: 85.26 dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.2F:bd04/23/2008:svnHewlett-Packard:pn:pvrRev1:rvnQuanta:rn30CF:rvr85.26:cvnQuanta:ct10:cvrN/A: dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1612973/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp