Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. It would help us a lot if
you could test it on a currently supported Ubuntu version.
When you test it and it is still an issue, kindly upload the updated
logs by running only once:
apport-collect 16994411
and any other logs that are relevant for this particular issue.
** Changed in: firefox (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1699441
Title:
Firefox crashes very often
Status in firefox package in Ubuntu:
Incomplete
Bug description:
My firefox crash like 5 times for hour. I was looking for solution,
reinstalling it.
Any help ?
Add-ons:
ubufox%40ubuntu.com:3.2,%7Ba6fd85ed-e919-4a43-a5af-8da18bda539f%7D:2.9.1.1-signed,%7BF5DDF39C-9293-4d5e-9AA8-E04E6DD5E9B4%7D:1.6.3.1-signed.1-signed,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:54.0,ciscowebexstart1%40cisco.com:1.0.9,firebug%40software.joehewitt.com:2.0.19,uBlock0%40raymondhill.net:1.12.4,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.9.1,e10srollout%40mozilla.org:1.50,aushelper%40mozilla.org:2.0,firefox%40getpocket.com:1.0.5,webcompat%40mozilla.org:1.1,screenshots%40mozilla.org:6.6.0,langpack-en-GB%40firefox.mozilla.org:54.0,langpack-en-ZA%40firefox.mozilla.org:54.0,langpack-pl%40firefox.mozilla.org:54.0,followonsearch%40mozilla.com:0.8.0
AddonsShouldHaveBlockedE10s: 1
BuildID: 20170612122310
ContentSandboxCapabilities: 119
ContentSandboxCapable: 1
ContentSandboxLevel: 2
CrashTime: 1498031970
E10SCohort: disqualified-test
EMCheckCompatibility: true
EventLoopNestingLevel: 1
FramePoisonBase: 9223372036600930304
FramePoisonSize: 4096
InstallTime: 1497615895
Notes: Ubuntu 16.04.2 LTSFP(D00-L1000-W00000000-T000) OpenGL: Intel Open
Source Technology Center -- Mesa DRI Intel(R) Haswell Mobile -- 3.0 Mesa
12.0.6 -- texture_from_pixmap
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 373
StackTraces:
StartupCrash: 0
StartupTime: 1498031599
TelemetryEnvironment:
{"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20170612122310","version":"54.0","vendor":"Mozilla","platformVersion":"54.0","xpcomAbi":"x86_64-gcc3","hotfixVersion":"20170302.01"},"partner":{"distributionId":"canonical","distributionVersion":"1.0","partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":["ubuntu
"]},"system":{"memoryMB":11931,"virtualMaxMB":null,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":60,"stepping":3,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":3400,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2"]},"os":{"name":"Linux","version":"4.8.0-56-generic","locale":"pl-PL"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":"Intel
Open Source Technology Center -- Mesa DRI Intel(R) Haswell Mobile
","vendorID":"Intel Open Source Technology Center","deviceID":"Mesa DRI
Intel(R) Haswell Mobile
","subsysID":null,"RAM":null,"driver":null,"driverVersion":"3.0 Mesa
12.0.6","driverDate":null,"GPUActive":true}],"monitors":[],"features":{"compositor":"none","gpuProcess":{"status":"unused"}}}},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sMultiProcesses":1,"e10sCohort":"disqualified-test","telemetryEnabled":false,"locale":"pl","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.startup.page":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false},"profile":{"creationDate":17244},"addons":{"activeAddons":{"ubu...@ubuntu.com":{"blocklisted":false,"description":"Pakiet
Ubuntu Firefox.","name":"Ubuntu
Modifications","userDisabled":false,"appDisabled":false,"version":"3.2","scope":8,"type":"extension","foreignInstall":true,"hasBinaryComponents":false,"installDay":16696,"updateDay":16696,"signedState":2,"isSystem":false,"isWebExtension":false},"ciscowebexsta...@cisco.com":{"blocklisted":false,"description":"Join
WebEx meetings using Firefox ™","name":"Cisco WebEx
Extension","userDisabled":false,"appDisabled":false,"version":"1.0.9","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17287,"updateDay":17287,"signedState":2,"isSystem":false,"isWebExtension":true},"fire...@software.joehewitt.com":{"blocklisted":false,"description":"Web
Development Evolved. Firebug is free and open source software distributed
under the BSD
License.","name":"Firebug","userDisabled":false,"appDisabled":false,"version":"2.0.19","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17287,"updateDay":17287,"signedState":2,"isSystem":false,"isWebExtension":false},"{a6fd85ed-e919-4a43-a5af-8da18bda539f}":{"blocklisted":false,"description":"Record,
edit and play Selenium tests","name":"Selenium
IDE","userDisabled":false,"appDisabled":false,"version":"2.9.1.1-signed","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17288,"updateDay":17288,"signedState":1,"isSystem":false,"isWebExtension":false},"{F5DDF39C-9293-4d5e-9AA8-E04E6DD5E9B4}":{"blocklisted":false,"description":"A
toolbar that helps you find and test SQL
injections","name":"HackBar","userDisabled":false,"appDisabled":false,"version":"1.6.3.1-signed.1-signed","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17288,"updateDay":17288,"signedState":2,"isSystem":false,"isWebExtension":false},"ublo...@raymondhill.net":{"blocklisted":false,"description":"Nareszcie
skuteczne blokowanie reklam, niskie użycie procesora i
pamięci.","name":"uBlock
Origin","userDisabled":false,"appDisabled":false,"version":"1.12.4","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17244,"updateDay":17306,"signedState":2,"isSystem":false,"isWebExtension":false},"{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}":{"blocklisted":false,"description":"Powiedz
NIE! reklamom","name":"Adblock
Plus","userDisabled":false,"appDisabled":false,"version":"2.9.1","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17291,"updateDay":17324,"signedState":2,"isSystem":false,"isWebExtension":false},"e10sroll...@mozilla.org":{"blocklisted":false,"description":"Staged
rollout of Firefox multi-process feature.","name":"Multi-process staged
rollout","userDisabled":false,"appDisabled":false,"version":"1.50","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17198,"updateDay":17329,"isSystem":true,"isWebExtension":false},"aushel...@mozilla.org":{"blocklisted":false,"description":"Sets
value(s) in the update url based on custom checks.","name":"Application Update
Service
Helper","userDisabled":false,"appDisabled":false,"version":"2.0","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17198,"updateDay":17329,"isSystem":true,"isWebExtension":false},"fire...@getpocket.com":{"blocklisted":false,"description":"When
you find something you want to view later, put it in
Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"version":"1.0.5","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17198,"updateDay":17329,"isSystem":true,"isWebExtension":false},"webcom...@mozilla.org":{"blocklisted":false,"description":"Urgent
post-release fixes for web compatibility.","name":"Web
Compat","userDisabled":false,"appDisabled":false,"version":"1.1","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17198,"updateDay":17329,"isSystem":true,"isWebExtension":false},"screensh...@mozilla.org":{"blocklisted":false,"description":null,"name":"Firefox
Screenshots","userDisabled":false,"appDisabled":false,"version":"6.6.0","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17329,"updateDay":17329,"isSystem":true,"isWebExtension":false},"followonsea...@mozilla.com":{"blocklisted":false,"description":null,"name":"Follow-on
Search
Telemetry","userDisabled":false,"appDisabled":false,"version":"0.8.0","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17334,"updateDay":17334,"signedState":3,"isSystem":true,"isWebExtension":false}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"Motyw
domyślny.","name":"Domyślny","userDisabled":false,"appDisabled":false,"version":"54.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17198,"updateDay":17329},"activePlugins":[{"name":"Shockwave
Flash","version":"26.0.0.131","description":"Shockwave Flash 26.0
r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":17337}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.6","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}}
Theme: classic/1.0
Throttleable: 1
UptimeTS: 370.80970731
Vendor: Mozilla
Version: 54.0
useragent_locale: en-US
This report also contains technical information about the state of the
application when it crashed.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: firefox 54.0+build3-0ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 4.8.0-54.57~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-54-generic x86_64
NonfreeKernelModules: wl
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: adams 2543 F.... pulseaudio
/dev/snd/controlC1: adams 2543 F.... pulseaudio
BuildID: 20170612122310
Channel: Unavailable
CurrentDesktop: Unity
Date: Tue Jun 20 23:40:12 2017
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2017-03-19 (93 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
IpRoute:
default via 192.168.0.1 dev wlp8s0 proto static metric 600
169.254.0.0/16 dev wlp8s0 scope link metric 1000
192.168.0.0/24 dev wlp8s0 proto kernel scope link src 192.168.0.106
metric 600
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-617bec02-7717-4dd3-acce-51f071170620
PrefSources: prefs.js
ProcEnviron:
LANGUAGE=pl
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=pl_PL.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=54.0/20170612122310 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/20/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: 79CN50WW(V3.09)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 00000000Not Defined
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G510
dmi.modalias:
dmi:bvnLENOVO:bvr79CN50WW(V3.09):bd10/20/2014:svnLENOVO:pn20238:pvrLenovoG510:rvnLENOVO:rnINVALID:rvr00000000NotDefined:cvnLENOVO:ct10:cvrLenovoG510:
dmi.product.name: 20238
dmi.product.version: Lenovo G510
dmi.sys.vendor: LENOVO
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1699441/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp
