Hello Fuad, Thank you for submitting this bug and reporting a problem with Thunderbird.
You made this bug report in 2013 and there have been several versions of Ubuntu and Thunderbird since then. Could you confirm that this is no longer a problem and that we can close the ticket? Or, if it is still a problem, could you run the following (only once): apport-collect BUGNUMBER and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and Thunderbird better. G ** Changed in: thunderbird (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1144289 Title: Address book looses contacts at reopening application Status in thunderbird package in Ubuntu: Incomplete Bug description: After upgrading to Thunderbird 17.0.3 (using Ubuntu 12.04 LTS 32-bit ) I add a new entry to my shared address book, it shows up and appears to be fine, but when I shut down my PC and restart, they are all gone. This is only happening for new recent entries as all of my other contacts are still there. Anyone have any idea what is causing this or what is going on? To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1144289/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp