Hello Karl, Thank you for submitting this bug and reporting a problem with Thunderbird. You made this bug report in 2013 and there have been several versions of Ubuntu and Thunderbird since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you run the following (only once): apport-collect 1255209 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and Thunderbird better. G ** Changed in: thunderbird (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1255209 Title: Impartial download of IMAP mails leads to data loss Status in thunderbird package in Ubuntu: Incomplete Bug description: One of my mail accounts managed with thunderbird is unfortunately provided by an MS-Outlook (IMAP) server. Icomming mails to this address are not directly downloaded, but have to be manually dragged into the "Local Folder" inbox to be downloaded. This is cumbersome, but works. However, if the connection is slow and thunderbird is closed during the download process, then the messages are downloaded completely empty, e.g. with neither body nor header. Simulataneously the mails are deleted on the web server. This means the incomplete mails are entirely lost. I do not know whether this is possible, but for pop accounts one can select the server settings "download messages immediately" and "leave messages on the server for ... days". Such options would be really favourable for IMAP accounts. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: thunderbird 1:24.1.1+build1-0ubuntu0.13.10.1 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Uname: Linux 3.11.0-13-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: pia 2349 F.... pulseaudio /dev/snd/pcmC0D0p: pia 2349 F...m pulseaudio BuildID: 20131120110129 CRDA: Error: [Errno 2] No such file or directory: 'iw' Channel: Unavailable Date: Tue Nov 26 18:14:10 2013 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) IpRoute: default via 192.168.0.1 dev wlan0 proto static 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.179 metric 9 Locales: extensions.sqlite corrupt or missing MarkForUpload: True MostRecentCrashID: bp-6aafced0-baf0-4aeb-bb78-76db42130710 PrefErrors: 'utf-8' codec can't decode byte 0xe4 in position 849: invalid continuation byte PrefSources: [Profile]/extensions/EditMailSubject@jcp.convenant/defaults/preferences/preferences.js [Profile]/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js Profiles: Profile0 (Default) - LastVersion=24.1.1/20131120110129 (In use) RelatedPackageVersions: adobe-flashplugin 11.2.202.327-0saucy2 icedtea-7-plugin 1.4-3ubuntu2 totem-mozilla 3.8.2-0ubuntu1 rhythmbox-mozilla 2.99.1-0ubuntu1 mozplugger 1.14.5-1 RunningIncompatibleAddons: False SourcePackage: thunderbird SubmittedCrashIDs: bp-6aafced0-baf0-4aeb-bb78-76db42130710 bp-2f33ee93-ebef-4c78-9820-a5ef02130604 bp-165d47e2-3d48-48b0-a54c-08d672121202 bp-14749f5b-fbb0-4861-bb01-e27a72121119 Themes: extensions.sqlite corrupt or missing UpgradeStatus: Upgraded to saucy on 2013-11-01 (25 days ago) WifiSyslog: Nov 26 17:42:35 ubuntu64 kernel: [ 1687.269428] thinkpad_acpi: EC reports that Thermal Table has changed Nov 26 17:42:53 ubuntu64 kernel: [ 1705.242916] thinkpad_acpi: EC reports that Thermal Table has changed dmi.bios.date: 09/16/2009 dmi.bios.vendor: LENOVO dmi.bios.version: 7YET78WW (3.08 ) dmi.board.name: 2732BHG dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr7YET78WW(3.08):bd09/16/2009:svnLENOVO:pn2732BHG:pvrThinkPadR500:rvnLENOVO:rn2732BHG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 2732BHG dmi.product.version: ThinkPad R500 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1255209/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp