Thank you for taking the time to report this bug and helping to make Ubuntu better.
Unfortunately you have given us no indication of which version of Ubuntu or Firefox you were using when you reported the bug. If you are still having problems with these sites while using a fully updated and supported Ubuntu release please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1773535 When reporting bugs please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1773535 Title: Delicate failure with Ubuntu when using Firebox email Status in firefox package in Ubuntu: Incomplete Bug description: I received an email from my healthcare provider, Aetna, requesting that I click on a link to take me to my login screen for a list of claims - they wanted some information. Using Ubuntu, the link does create a new Firefox window, but that stays white and never progresses to anything at all. Using Windows and Firefox, this new window immediately fills up with my login information and claims information, exactly as Aetna intended it to do. I have tried the link with Ubuntu multiple times with identical results. I have rebooted and there was no change. I am up-to-date on updates. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1773535/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp