Hello Tim Thank you for submitting this bug and reporting a problem with Thunderbird. You made this bug report in 2016 and there have been several versions of Ubuntu and Thunderbird since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you run the following (only once): apport-collect BUGNUMBER and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and Thunderbird better. G ** Changed in: thunderbird (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1572021 Title: thunderbird constantly hanging possibly due to Lightning plugin. Status in thunderbird package in Ubuntu: Incomplete Bug description: For the last couple of weeks my thunderbird install has been close to unusable. Constant frequent hangs, blocking input 2/3rds of the time. Which is kind of odd since there have been no updates this cycle. However I tried with a fresh profile, and as soon as I enabled Lightning, those hangs started again. Disabled again and things seem to be running ok again. Normally I would just say meh, bad plugin, but isnt lightning supposed to be officially supported plugin and why did this only break a couple of weeks ago, when I can't see any updates to the obvious components that might affect it. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: thunderbird 1:38.6.0+build1-0ubuntu1 ProcVersionSignature: Ubuntu 4.4.0-18.34-generic 4.4.6 Uname: Linux 4.4.0-18-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BuildID: 20160307142631 Channel: Unavailable CurrentDesktop: GNOME Date: Tue Apr 19 18:08:26 2016 DefaultProfileIncompatibleExtensions: Enigmail - {847b3a00-7ab1-11d4-8f02-006008948af5} Lightning - {e2fda1a4-762b-4020-b5ad-a41df1933103} Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd} DefaultProfilePlugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so GNOME Shell Integration - /usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so (gnome-shell) DefaultProfilePrefSources: prefs.js [Profile]/extensions/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js [Profile]/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2016-04-07 (11 days ago) InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Beta amd64 (20160406) MostRecentCrashID: bp-42969908-742c-47d8-9d67-b60462160311 Profile1Extensions: extensions.sqlite corrupt or missing Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile1Locales: extensions.sqlite corrupt or missing Profile1Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so GNOME Shell Integration - /usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so (gnome-shell) Profile1PrefSources: prefs.js [Profile]/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js Profile1Themes: extensions.sqlite corrupt or missing Profiles: Profile0 (Default) - LastVersion=38.6.0/20160307142631 (In use) Profile1 - LastVersion=38.6.0/20160307142631 RelatedPackageVersions: gnome-shell 3.20.1-0ubuntu1~xenial1 RfKill: RunningIncompatibleAddons: True SourcePackage: thunderbird SubmittedCrashIDs: bp-42969908-742c-47d8-9d67-b60462160311 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/21/2012 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: F9 dmi.board.name: P67A-UD3R-B3 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF9:bd03/21/2012:svnGigabyteTechnologyCo.,Ltd.:pnP67A-UD3R-B3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP67A-UD3R-B3:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: P67A-UD3R-B3 dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1572021/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp