Hello Ian, Thank you for submitting this bug and reporting a problem with Thunderbird. You made this bug report in 2016 and there have been several versions of Ubuntu and Thunderbird since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you run the following (only once): apport-collect BUGNUMBER and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and Thunderbird better. G ** Changed in: thunderbird (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1635208 Title: On first start, folder pane is left blank Status in thunderbird package in Ubuntu: Incomplete Bug description: When Thunderbird is first started, the folder pane is blank. (See attached screenshot.) When it is started the second and subsequent times, the folder pane is displayed properly. This was happening for me with 16.04 too. $ lsb_release -rd Description: Ubuntu 16.10 Release: 16.10 $ apt-cache policy thunderbird thunderbird: Installed: 1:45.3.0+build1-0ubuntu4 Candidate: 1:45.3.0+build1-0ubuntu4 Version table: *** 1:45.3.0+build1-0ubuntu4 500 500 http://gb.archive.ubuntu.com/ubuntu yakkety/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1635208/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp