Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: alsa-driver (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1778018
Title:
PCI/internal sound card not detected
Status in alsa-driver package in Ubuntu:
Confirmed
Bug description:
i am having ubuntu 16.04 on my laptop. however, my issues are
1) no soundcard detected.
2) the sound setting only display dummy output . no hdmi,no jack audio etc
like previously.
3) no sound, and even microphone is not detecting. even using the headphone.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131
Uname: Linux 4.4.0-128-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Thu Jun 21 12:26:14 2018
InstallationDate: Installed on 2018-06-11 (9 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/08/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GL753VE.304
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GL753VE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrGL753VE.304:bd09/08/2017:svnASUSTeKCOMPUTERINC.:pnGL753VE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL753VE:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: GL753VE
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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