Hello Eugene, Thank you for submitting this bug and reporting a problem with Thunderbird. You made this bug report some time ago and there have been several versions of Ubuntu and Thunderbird since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you run the following (only once): apport-collect BUGNUMBER and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and Thunderbird better. G ** Changed in: thunderbird (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1759158 Title: Improve Thunderbird notifications for Gnome Shell Status in thunderbird package in Ubuntu: Incomplete Bug description: As Gnome Shell notification subsystem have more features than notifications in Unity, integration needs to be improved. Currently, in artful and bionic, Thunderbird notifications have two issues: 1. On lock screen, Thunderbird always show "1 new notification" even multiple mails arrived while screen locked. 2. Thunderbird should withdrawal notifications, if message was viewed and marked as read on another device (for IMAP only). ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: thunderbird 1:52.6.0+build1-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-12.13-generic 4.15.7 Uname: Linux 4.15.0-12-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.9-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: eugene 3929 F.... pulseaudio BuildID: 20180131200234 Channel: Unavailable CurrentDesktop: ubuntu:GNOME Date: Tue Mar 27 10:55:59 2018 ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback IncompatibleExtensions: English (GB) Language Pack - langpack-en...@thunderbird.mozilla.org Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd} IwConfig: vboxnet0 no wireless extensions. enp5s0 no wireless extensions. lo no wireless extensions. MostRecentCrashID: bp-63008d16-a2d5-46b1-b9d2-3f3ef0180321 Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=52.6.0/20180131200234 (In use) RelatedPackageVersions: adobe-flashplugin 1:20180313.1-0ubuntu1 RfKill: RunningIncompatibleAddons: True SourcePackage: thunderbird SubmittedCrashIDs: bp-63008d16-a2d5-46b1-b9d2-3f3ef0180321 UpgradeStatus: Upgraded to bionic on 2017-10-24 (153 days ago) dmi.bios.date: 09/20/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2003 dmi.board.asset.tag: Default string dmi.board.name: Z170-K dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2003:bd09/20/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ170-K:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1759158/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp