Public bug reported:

About a week and a half ago I would lose rendering of the desktop
randomly while under a Wayland session. I would have the last displayed
images on my monitor, mouse movement worked, video and audio still
workedd, but visual feedback was lost when clicking on items in the
browser or last app opened.  Spacebar would work fine to pause a video,
or media keys to stop the music player.

I've been trying to hunt down the reason until I realised that I might
be running under Wayland instead of Xorg. I changed the configuration
option in /etc/gdm3/custom.conf to disable Wayland and enabled debugging
and restarted.

I was away from my desk earlier when I logged, in a few minutes later
the screen went black, as if it went into power saving mode. Unlike the
Wayland sessions I wasn't able to get to any TTY's.

Upon restarting I noticed the following, which wasn't present in the
previous journal under Wayland (see attached - to large for description
field).

At this point, this seems to be occurring randomly. I'm happy to help
with debugging if need be.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xserver-xorg-video-radeon 1:18.0.1-1
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: GNOME
Date: Tue Jul 24 21:33:29 2018
DistUpgraded: 2018-01-24 20:50:51,381 ERROR got error from PostInstallScript 
./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process 
“./xorg_fix_proprietary.py” (No such file or directory) (8))
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 5.2.10, 4.15.0-24-generic, x86_64: installed
 virtualbox, 5.2.10, 4.15.0-29-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Subsystem: Micro-Star International Co., Ltd. [MSI] Xeon E3-1200 v3/4th Gen 
Core Processor Integrated Graphics Controller [1462:7850]
 Advanced Micro Devices, Inc. [AMD/ATI] Tahiti PRO [Radeon HD 7950/8950 OEM / 
R9 280] [1002:679a] (prog-if 00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd Tahiti PRO [Radeon HD 7950/8950 OEM 
/ R9 280] [1458:254c]
InstallationDate: Installed on 2016-10-25 (636 days ago)
InstallationMedia: Ubuntu-GNOME 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160720)
MachineType: MSI MS-7850
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic 
root=UUID=de66cbe2-16ea-4c60-9081-ed9a0306f7af ro quiet splash vt.handoff=1
SourcePackage: xserver-xorg-video-ati
UpgradeStatus: Upgraded to bionic on 2018-01-24 (181 days ago)
dmi.bios.date: 02/16/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V5.9
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H97 PC Mate(MS-7850)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV5.9:bd02/16/2016:svnMSI:pnMS-7850:pvr1.0:rvnMSI:rnH97PCMate(MS-7850):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7850
dmi.product.version: 1.0
dmi.sys.vendor: MSI
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

** Affects: xserver-xorg-video-ati (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic ubuntu

** Attachment added: "Output of journalctl --since=2018-07-24 | grep kernel | 
grep radeon"
   https://bugs.launchpad.net/bugs/1783404/+attachment/5167273/+files/radeon.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-video-ati in Ubuntu.
https://bugs.launchpad.net/bugs/1783404

Title:
  unable to handle kernel NULL pointer dereference at 0000000000000230

Status in xserver-xorg-video-ati package in Ubuntu:
  New

Bug description:
  About a week and a half ago I would lose rendering of the desktop
  randomly while under a Wayland session. I would have the last
  displayed images on my monitor, mouse movement worked, video and audio
  still workedd, but visual feedback was lost when clicking on items in
  the browser or last app opened.  Spacebar would work fine to pause a
  video, or media keys to stop the music player.

  I've been trying to hunt down the reason until I realised that I might
  be running under Wayland instead of Xorg. I changed the configuration
  option in /etc/gdm3/custom.conf to disable Wayland and enabled
  debugging and restarted.

  I was away from my desk earlier when I logged, in a few minutes later
  the screen went black, as if it went into power saving mode. Unlike
  the Wayland sessions I wasn't able to get to any TTY's.

  Upon restarting I noticed the following, which wasn't present in the
  previous journal under Wayland (see attached - to large for
  description field).

  At this point, this seems to be occurring randomly. I'm happy to help
  with debugging if need be.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xserver-xorg-video-radeon 1:18.0.1-1
  ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
  Uname: Linux 4.15.0-29-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: GNOME
  Date: Tue Jul 24 21:33:29 2018
  DistUpgraded: 2018-01-24 20:50:51,381 ERROR got error from PostInstallScript 
./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process 
“./xorg_fix_proprietary.py” (No such file or directory) (8))
  DistroCodename: bionic
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 5.2.10, 4.15.0-24-generic, x86_64: installed
   virtualbox, 5.2.10, 4.15.0-29-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Subsystem: Micro-Star International Co., Ltd. [MSI] Xeon E3-1200 v3/4th Gen 
Core Processor Integrated Graphics Controller [1462:7850]
   Advanced Micro Devices, Inc. [AMD/ATI] Tahiti PRO [Radeon HD 7950/8950 OEM / 
R9 280] [1002:679a] (prog-if 00 [VGA controller])
     Subsystem: Gigabyte Technology Co., Ltd Tahiti PRO [Radeon HD 7950/8950 
OEM / R9 280] [1458:254c]
  InstallationDate: Installed on 2016-10-25 (636 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160720)
  MachineType: MSI MS-7850
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic 
root=UUID=de66cbe2-16ea-4c60-9081-ed9a0306f7af ro quiet splash vt.handoff=1
  SourcePackage: xserver-xorg-video-ati
  UpgradeStatus: Upgraded to bionic on 2018-01-24 (181 days ago)
  dmi.bios.date: 02/16/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V5.9
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H97 PC Mate(MS-7850)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To be filled by O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV5.9:bd02/16/2016:svnMSI:pnMS-7850:pvr1.0:rvnMSI:rnH97PCMate(MS-7850):rvr1.0:cvnMSI:ct3:cvr1.0:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: MS-7850
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.91-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1783404/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to