Hello Umang
Thank you for submitting this bug and reporting a problem with cups and
printing. You made this bug report some time ago and Ubuntu has been updated
since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know, and in the current version, run the
following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
** Changed in: cups (Ubuntu)
Status: New => Invalid
** Changed in: cups (Ubuntu)
Status: Invalid => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/272136
Title:
Can't cancel print when printer out of paper
Status in HPLIP:
Won't Fix
Status in cups package in Ubuntu:
Incomplete
Bug description:
Here's the situation:
I am printing many pages together and I notice that the I've messed up the
order. So I want to cancel the print. The printer is out of paper. I open the
job que and cancel the print. The light on my HP Deskjet 3745 is still blinking
(indicating out of paper).
So I put a new sheet of paper and press the button (to print). The printer
prints half of the next page that it would have printed and stops printing. It
doesn't even push the paper out. The paper is now jammed. I can't pull it out.
So I ask it to print a new page. It pushes the sheet that's stuck out and then
asks for more paper and then prints the new page I asked it to print.
What should happen:
I realize that I need to cancel the print. Wait for the currently printing
page to stop printing, so that the printer runs out of paper. I then cancel the
print and the printer light stops blinking and asking for more paper.
OR
I get a message that the printer is out of paper with two options
(retry and cancel) I click cancel to cancel my print.
Quick summary:
While printing many pages, and printer runs out of paper, you cancel the
print. Light blinks. Put paper and press button, it takes the paper and prints
half-way. Stops. Paper stuck till you ask for one more print.
One full sheet wasted, contributing to global warming and less respect for
the HPLIP Linux driver.
I'm running Ubuntu 8.04 (up to date) with a HP Deskjet 3745 printer.
Thank you!
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