Hello Gi, Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 1143066 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and cups better. G ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1143066 Title: package cups 1.5.3-0ubuntu6 failed to install/upgrade: il sottoprocesso vecchio script di pre-removal ha restituito lo stato di errore 2 Status in cups package in Ubuntu: Incomplete Bug description: HP Printer did not print anymore. I opened cups web interface and I canceled the printer I tried to add a new printer -> internal server error I typed "sudo apt-get --purge remove cups && sudo apt-get install cups" to reinstall cups Error -> /var/lib/dpkg/info/cups.prerm: 22: cd: can't cd to /usr/lib/cups/backend ProblemType: Package DistroRelease: Ubuntu 12.04 Package: cups 1.5.3-0ubuntu6 ProcVersionSignature: Ubuntu 3.2.0-38.61-generic 3.2.37 Uname: Linux 3.2.0-38-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu17.1 Architecture: amd64 Date: Mon Mar 4 00:17:18 2013 ErrorMessage: il sottoprocesso vecchio script di pre-removal ha restituito lo stato di errore 2 InstallationMedia: Ubuntu "Precise" - Build amd64 LIVE Binary 20120426-22:45 Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: Acer Aspire 8930 MarkForUpload: True Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-38-generic root=UUID=eb1fc484-10f6-4031-aeeb-dea1853a9c4e ro quiet splash vt.handoff=7 SourcePackage: cups Title: package cups 1.5.3-0ubuntu6 failed to install/upgrade: il sottoprocesso vecchio script di pre-removal ha restituito lo stato di errore 2 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/30/2008 dmi.bios.vendor: Acer dmi.bios.version: V1.09 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Aspire 8930 dmi.board.vendor: Acer dmi.board.version: PSMBOU-1234567 dmi.chassis.type: 1 dmi.chassis.vendor: Acer dmi.chassis.version: N/A dmi.modalias: dmi:bvnAcer:bvrV1.09:bd10/30/2008:svnAcer:pnAspire8930:pvrV1.09:rvnAcer:rnAspire8930:rvrPSMBOU-1234567:cvnAcer:ct1:cvrN/A: dmi.product.name: Aspire 8930 dmi.product.version: V1.09 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1143066/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp