Hi again, Arnim. Thank you for the apport information. So, is this bug still a problem in your current version of Ubuntu?
Thanks :) G -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1082900 Title: cant update via ubuntu file manager Status in cups package in Ubuntu: Incomplete Bug description: i dont know ProblemType: Package DistroRelease: Ubuntu 12.04 Package: cups 1.5.0-8ubuntu6 [modified: usr/lib/cups/filter/commandtoescpx usr/lib/cups/filter/commandtopclx usr/lib/cups/filter/imagetopdf usr/lib/cups/filter/imagetops usr/lib/cups/filter/imagetoraster usr/lib/cups/filter/pdftoijs usr/lib/cups/filter/pdftoopvp usr/lib/cups/filter/pdftopdf usr/lib/cups/filter/pdftops usr/lib/cups/filter/pdftoraster usr/lib/cups/filter/pstopdf usr/lib/cups/filter/rastertoescpx usr/lib/cups/filter/rastertopclx usr/lib/cups/filter/texttopdf usr/lib/cups/filter/texttops usr/share/cups/banners/classified usr/share/cups/banners/confidential usr/share/cups/banners/secret usr/share/cups/banners/standard usr/share/cups/banners/topsecret usr/share/cups/banners/unclassified usr/share/cups/data/testprint] ProcVersionSignature: Ubuntu 3.0.0-21.35-generic 3.0.32 Uname: Linux 3.0.0-21-generic x86_64 ApportVersion: 2.0.1-0ubuntu5 Architecture: amd64 Date: Sun Nov 25 14:38:10 2012 DpkgHistoryLog: Start-Date: 2012-11-25 14:38:08 Commandline: aptdaemon role='role-fix-broken-depends' sender=':1.58' Install: printer-driver-gutenprint:amd64 (5.2.8~pre1-0ubuntu2.1, automatic), cups-filters:amd64 (1.0.18-0ubuntu0.1, automatic) Upgrade: cups-client:amd64 (1.5.2-9ubuntu1, 1.5.3-0ubuntu4), cups-common:amd64 (1.5.2-9ubuntu1, 1.5.3-0ubuntu4), cups:amd64 (1.5.0-8ubuntu6, 1.5.3-0ubuntu4), cups-bsd:amd64 (1.5.2-9ubuntu1, 1.5.3-0ubuntu4) ErrorMessage: subprocess new pre-removal script returned error exit status 100 InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) Lpstat: device for MFC5890CN: usb://Brother/MFC-5890CN?serial=BROF1F322237 MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M. Papersize: a4 PpdFiles: MFC5890CN: Brother MFC-5890CN CUPS v1.1 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-21-generic root=UUID=35fd4678-7f52-4d5f-8c95-99816c0a7ec1 ro quiet splash vt.handoff=7 SourcePackage: cups Title: package cups 1.5.0-8ubuntu6 [modified: usr/lib/cups/filter/commandtoescpx usr/lib/cups/filter/commandtopclx usr/lib/cups/filter/imagetopdf usr/lib/cups/filter/imagetops usr/lib/cups/filter/imagetoraster usr/lib/cups/filter/pdftoijs usr/lib/cups/filter/pdftoopvp usr/lib/cups/filter/pdftopdf usr/lib/cups/filter/pdftops usr/lib/cups/filter/pdftoraster usr/lib/cups/filter/pstopdf usr/lib/cups/filter/rastertoescpx usr/lib/cups/filter/rastertopclx usr/lib/cups/filter/texttopdf usr/lib/cups/filter/texttops usr/share/cups/banners/classified usr/share/cups/banners/confidential usr/share/cups/banners/secret usr/share/cups/banners/standard usr/share/cups/banners/topsecret usr/share/cups/banners/unclassified usr/share/cups/data/testprint] failed to install/upgrade: subprocess new pre-removal script returned error exit status 100 UpgradeStatus: Upgraded to precise on 2012-11-25 (0 days ago) dmi.bios.date: 05/11/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F5 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z77-DS3H dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF5:bd05/11/2012:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ77-DS3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. --- ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 CupsErrorLog: CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 InstallationDate: Installed on 2017-03-07 (523 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Lpstat: device for HP-Officejet-5740-series: hp:/usb/Officejet_5740_series?serial=TH61K4Y1RD05ZF MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M. Package: cups 2.1.3-4ubuntu0.5 PackageArchitecture: amd64 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-Officejet-5740-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-Officejet-5740-series.ppd: Permission denied ProcCmdline: BOOT_IMAGE=/vmlinuz-4.4.0-104-generic root=/dev/mapper/ubuntu--vg-root ro vesafb.invalid=1 drm.debug=0xe crashkernel=384M-2G:128M,2G-:256M plymouth:debug nopat crashkernel=384M-2G:128M,2G-:256M ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-104-generic root=/dev/mapper/ubuntu--vg-root ro vesafb.invalid=1 drm.debug=0xe crashkernel=384M-2G:128M,2G-:256M plymouth:debug nopat crashkernel=384M-2G:128M,2G-:256M ProcVersionSignature: Ubuntu 4.4.0-104.127-generic 4.4.98 Tags: xenial Uname: Linux 4.4.0-104-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/11/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F5 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z77-DS3H dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF5:bd05/11/2012:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ77-DS3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. 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