Hello Joseph,
Thank you for submitting this bug and reporting a problem with cups. You made
this bug report some time ago and Ubuntu and cups have been updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 1311294
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu and cups better.
G
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1311294
Title:
/etc/init.d/cups restart | stop -- is not killing cups processes and
fails to completely restart or stop cups. Could be the dbus notifier
is ignoring the request
Status in cups package in Ubuntu:
Incomplete
Bug description:
After changing cupsd.conf had to kill all cups processes by hand to
have the change take effect.
joebrown@sol:~$ ps aux|grep cups
root 24107 0.0 0.0 73072 3180 ? Ss 14:38 0:00
/usr/sbin/cups-browsed
root 25828 0.2 0.1 155664 4116 ? Ssl 15:31 0:00
/usr/sbin/cupsd -C /etc/cups/cupsd.conf
root 25838 0.0 0.0 148600 4012 ? Ssl 15:31 0:00
/usr/sbin/cupsd -F
lp 25844 0.0 0.0 52420 1780 ? S 15:31 0:00
/usr/lib/cups/notifier/dbus dbus://
lp 25848 0.0 0.0 52420 1776 ? S 15:31 0:00
/usr/lib/cups/notifier/dbus dbus://
joebrown 25872 0.0 0.0 13644 908 pts/1 S+ 15:33 0:00 grep
--color=auto cups
joebrown@sol:~$ sudo restart cups
cups start/running, process 25893
joebrown@sol:~$ ps aux|grep cups
root 24107 0.0 0.0 73072 3180 ? Ss 14:38 0:00
/usr/sbin/cups-browsed
root 25828 0.2 0.1 155664 4128 ? Ssl 15:31 0:00
/usr/sbin/cupsd -C /etc/cups/cupsd.conf
lp 25844 0.0 0.0 52420 1780 ? S 15:31 0:00
/usr/lib/cups/notifier/dbus dbus://
root 25893 1.7 0.0 148480 3812 ? Ssl 15:33 0:00
/usr/sbin/cupsd -F
lp 25900 0.0 0.0 52420 1776 ? S 15:33 0:00
/usr/lib/cups/notifier/dbus dbus://
joebrown 25910 0.0 0.0 13644 904 pts/1 S+ 15:33 0:00 grep
--color=auto cups
-- one dbus notifier process id changed??? Isn't there only supposed
to be one?
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: cups 1.7.0~rc1-0ubuntu5.2
ProcVersionSignature: Ubuntu 3.11.0-19.33-generic 3.11.10.5
Uname: Linux 3.11.0-19-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
Date: Tue Apr 22 15:28:14 2014
InstallationDate: Installed on 2013-11-21 (151 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
Lpstat: device for ClaimsPrinter: socket://192.168.96.207
MachineType: Dell Inc. PowerEdge 2900
MarkForUpload: True
Papersize: letter
PpdFiles:
HP-LaserJet-P4014-2: HP LaserJet P4010 Series Postscript (recommended)
ClaimsPrinter: Generic PCL 5c LF Printer - CUPS+Gutenprint v5.2.9
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-19-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to saucy on 2013-11-22 (151 days ago)
dmi.bios.date: 03/26/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.7
dmi.board.name: 0TM757
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 17
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.3.7:bd03/26/2007:svnDellInc.:pnPowerEdge2900:pvr:rvnDellInc.:rn0TM757:rvrA00:cvnDellInc.:ct17:cvr:
dmi.product.name: PowerEdge 2900
dmi.sys.vendor: Dell Inc.
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