Hello Jorge, Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 1660822 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and cups better. G ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1660822 Title: I need install samsung ML-2010 on ubuntu mate Status in cups package in Ubuntu: Incomplete Bug description: Hi friends .. I have a joybook lite u101c with ubuntu mate as operating system. The problem is that I need to install and configure my samsung ML-2010 printer and there are no suitable drivers .. try the system \ admin \ printers option but at the time of sending the print test comes the following ML-2010 printer message << PAUSED >> .. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: cups 2.1.3-4 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic i686 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: i386 CurrentDesktop: MATE Date: Tue Jan 31 16:23:18 2017 InstallationDate: Installed on 2016-09-05 (148 days ago) InstallationMedia: Ubuntu-MATE 16.04.1 LTS "Xenial Xerus" - Release i386 (20160719) Lpstat: device for ML-2010: usb://Samsung/ML-2010?serial=4461BKAQ137842T. device for MP250-series: usb://Canon/MP250%20series?serial=B03193&interface=1 MachineType: BenQ Joybook Lite U101 Series Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MP250-series.ppd', '/etc/cups/ppd/ML-2010.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MP250-series.ppd: Permission denied grep: /etc/cups/ppd/ML-2010.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=4aa8affa-55eb-4e39-817b-0d22285a84ec ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2009 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: 2.07 dmi.board.name: Joybook Lite U101 Series dmi.board.vendor: BenQ dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 1 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr2.07:bd04/23/2009:svnBenQ:pnJoybookLiteU101Series:pvr:rvnBenQ:rnJoybookLiteU101Series:rvr:cvnNoEnclosure:ct1:cvrN/A: dmi.product.name: Joybook Lite U101 Series dmi.sys.vendor: BenQ To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1660822/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp