Hello Andreas, Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 1742433 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and cups better. G ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1742433 Title: printer isnt working Status in cups package in Ubuntu: Incomplete Bug description: Hello, i cant connect the printer,installation not possible.Maybe you can help me, that would be great!! Greetings Andreas ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: xorg 1:7.7+19ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-25.29-generic 4.13.13 Uname: Linux 4.13.0-25-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CompositorRunning: None Date: Wed Jan 10 13:28:14 2018 DistUpgraded: Fresh install DistroCodename: artful DistroVariant: ubuntu DkmsStatus: bbswitch, 0.8, 4.13.0-25-generic, x86_64: installed nvidia-384, 384.111, 4.13.0-25-generic, x86_64: installed ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: NVIDIA Corporation GP108 [10de:1d01] (rev a1) (prog-if 00 [VGA controller]) Subsystem: ZOTAC International (MCO) Ltd. GP108 [GeForce GT 1030] [19da:1476] InstallationDate: Installed on 2018-01-10 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170919) MachineType: ECS A780GM-A ProcEnviron: PATH=(custom, no user) LANG=de_DE.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-25-generic root=UUID=46d485e9-dea9-402d-9223-fb90a866a61b ro quiet splash vt.handoff=7 Renderer: Software SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/02/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 080014 dmi.board.name: A780GM-A dmi.board.vendor: ECS dmi.board.version: 1.0 dmi.chassis.type: 3 dmi.chassis.vendor: ECS dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080014:bd02/02/2009:svnECS:pnA780GM-A:pvr1.0:rvnECS:rnA780GM-A:rvr1.0:cvnECS:ct3:cvr: dmi.product.name: A780GM-A dmi.product.version: 1.0 dmi.sys.vendor: ECS version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.83-1 version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.2-0ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20170309-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 xserver.bootTime: Wed Jan 10 13:16:19 2018 xserver.configfile: default xserver.devices: input Power Button KEYBOARD, id 6 input Power Button KEYBOARD, id 7 input AT Translated Set 2 keyboard KEYBOARD, id 8 input PS/2 Logitech Mouse MOUSE, id 9 xserver.logfile: /var/log/Xorg.0.log xserver.outputs: xserver.version: 2:1.19.5-0ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1742433/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp