Hello Jack, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 675599 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and hplip better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/675599 Title: Photosmart 7762 will do one print job then freezes until restart Status in hplip package in Ubuntu: Incomplete Bug description: Binary package hint: hplip Trying to print from a HP Photosmart 7762. I plug the device in. A first print job will work fine. After this nothing seems to work, subsequent jobs eventually getting a device communication error (5012) then device busy (5021) Restarting the printer (power off and on) or restarting the computer will allow another job to be printed. Sometimes following a restart a small part of the document or a page with postscript code (?) along the top, will be printed. Please tell me what debugging I can provide. ProblemType: Bug DistroRelease: Ubuntu 10.10 Package: hplip 3.10.6-1ubuntu10.1 ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4 Uname: Linux 2.6.35-22-generic i686 Architecture: i386 Date: Mon Nov 15 15:50:36 2010 InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007) Lpstat: device for photosmart-7700-series: hp:/usb/photosmart_7700_series?serial=MY49M2J6XGU4 device for Photosmart-C5200-series: hp:/usb/Photosmart_C5200_series?serial=MY88RG12W70559 MachineType: TOSHIBA EQUIUM A200 Papersize: a4 PpdFiles: photosmart-7700-series: HP Photosmart 7700 Series hpijs, 3.10.6 Photosmart-C5200-series: HP Photosmart c5200 Series hpijs, 3.10.6 ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=6d4de300-fa3c-45a4-9d92-5d37af1ecc76 ro quiet splash ProcEnviron: LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: hplip dmi.bios.date: 10/05/2007 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: 1.60 dmi.board.name: SANTA ROSA CRB dmi.board.vendor: Intel Corporation dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 1 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr1.60:bd10/05/2007:svnTOSHIBA:pnEQUIUMA200:pvrPSAF5E-002005KS:rvnIntelCorporation:rnSANTAROSACRB:rvrNotApplicable:cvnNoEnclosure:ct1:cvrN/A: dmi.product.name: EQUIUM A200 dmi.product.version: PSAF5E-002005KS dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/675599/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp