Hello Nick,
Thank you for submitting this bug and reporting a problem with hplip. You made
this bug report some time ago and Ubuntu and hplip have been updated since
then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 883825
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu and hplip better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: hplip (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/883825
Title:
double-sided printing problems HP Laserjet P1005
Status in HPLIP:
Invalid
Status in hplip package in Ubuntu:
Incomplete
Bug description:
The double-sided printing for this printer had been working, but has
stopped working sometime after the last successful double-sided
printing job on Thursday 20 October 2011.
Using Ubuntu 10.04 LTS - the Lucid Lynx, and (apt-cache policy cups)
Installed: 1.4.3-1ubuntu1.5.
Steps to reproduce problem:
1. While displaying the file AmendmentRequest.pdf (using Evince Document
Viewer 2.30.3) I choose File->Printing.
2. I choose the HP LaserJet P1005 printer, and in Page Setup I choose
Two-sided=Long Edge (standard), Paper size=A4, then I press print.
3. I expect to see pages 1 and 3 come out from the printer, then I expect the
printer to halt (red flashing light). I would normally take the the output and
put it back in the tray, then lift the lid and put it back down. I expect the
printer to print a blank page (on the back of p3), and then p2 (on the back of
p1), then return to idle. Then I can remove the output.
4. But what happens instead is that I get three pages as follows: page 1 in
the file prints first, then page 3 in the file prints next, then a blank page
prints. The printer never halts, and page 2 never appears.
5. The same thing happened to a 3-page Open-office writer (odt) document, on
a different userid on the same system.
6. All is OK if I choose single-side printing. Or if I only print a single
page.
I have then done some diagnostics. In system-config-printer 1.2.0 ...
I switched on "save debugging information for troubleshooting", and
then put the printer on hold (untick "enabled"), then printed the PDF
file again. I then copied the file from /var/spool/cups and renamed it
as printout.pdf, and also copied the /var/log/cups/error_log file. As
a separate exercise, I also invoked the Help->Troubleshoot from
system-config-printer, and printed the same file again. The file it
produced is called troubleshoot.txt.
I then combined all files into one .tar.gz patch and uploaded it as an
attachment. It contains
* AmendmentRequest.pdf - the original file that I'm printing
* error_log - from /var/log/cups
* printout.pdf - the renamed file from /var/spool/cups
* troubleshoot.txt - file from system-config-printer's troubleshooting
procedure.
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