Hello Christopher, Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know, and in the current version, run the following (only once): apport-collect BUGNUMBER and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1000296 Title: Fax does not work in precise Status in hplip package in Ubuntu: Incomplete Bug description: I tried a few times to send a cover page using the fax utility on my HP OfficeJet 4500 and was unsuccessful. This was not an issue in versions prior to Precise. I checked and there is a dial tone when sending a fax manually. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: hplip 3.12.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.2.0-24.38-generic-pae 3.2.16 Uname: Linux 3.2.0-24-generic-pae i686 NonfreeKernelModules: wl fglrx ApportVersion: 2.0.1-0ubuntu7 Architecture: i386 Date: Wed May 16 11:25:17 2012 InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007) Lpstat: device for CLP-500: usb://Samsung/CLP-500?serial=2U61B1BX603212J. device for HP-Fax: hpfax:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ device for Officejet-4500-G510g-m: hp:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ MachineType: LENOVO 4311 Papersize: letter PpdFiles: HP-Fax: HP Fax hpcups Officejet-4500-G510g-m: HP Officejet 4500 g510g-m, hpcups 3.12.2 CLP-500: Samsung CLP-500, 2.0.0 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=7189c626-1322-4f0e-8107-93d047167c2f ro splash vga=799 quiet quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to precise on 2012-04-28 (18 days ago) dmi.bios.date: 09/07/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 36CN19WW(V2.05) dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Guam dmi.board.vendor: LENOVO dmi.board.version: Base Board Version dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnLENOVO:bvr36CN19WW(V2.05):bd09/07/2010:svnLENOVO:pn4311:pvrIdeaPadZ565:rvnLENOVO:rnGuam:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: 4311 dmi.product.version: IdeaPad Z565 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1000296/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp