Hello David, Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know, and in the current version, run the following (only once): apport-collect BUGNUMBER and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1011347 Title: HP1102w Status in hplip package in Ubuntu: Incomplete Bug description: HPLIP reinstalled after the printer program had been working and then failed to print with hp backend error. printer identified but does not print . shows test page going to the printer, then job completed. HPLIP should identify the printer and make it usable. Don't know where to turn next Ubuntu Landscape (Alex Moldovan) aware for about 4 weeks but no help yet. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: hplip 3.12.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16 Uname: Linux 3.2.0-24-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 CurrentDmesg: [ 24.135895] ATL1E 0000:02:00.0: eth0: NIC Link is Up <100 Mbps Full Duplex> [ 35.440006] eth0: no IPv6 routers present Date: Sun Jun 10 15:50:25 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) Lpstat: device for HP_LaserJet_Professional_P1102w: hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000Q93422TSI1c MachineType: System manufacturer System Product Name Papersize: letter PpdFiles: HP_LaserJet_Professional_P1102w: HP LaserJet Professional p1102w, hpcups 3.12.2, requires proprietary plugin ProcEnviron: LANGUAGE=en_CA:en TERM=xterm PATH=(custom, no user) LANG=en_CA.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=fdf67e24-a5ff-4fe7-90e1-934fac89eb42 ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/20/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0210 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5Q PRO TURBO dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0210:bd02/20/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QPROTURBO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1011347/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp