Thanks for the information, Brandon. More questions... Did this work in a previous version of Ubuntu?
You mention a print host. Is it another computer with Ubuntu on it? If so, what is the version of cups on the print host? And when you open the print queue, are you opening it on your local computer or on the print host? And just to confirm, it is a Brother MFC-9332CDW - ricoh14 printer? Can you give me the exact steps you take to produce the problem? Thanks G -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1638634 Title: Print Job with Authentication is postponed until queue is opened manually Status in cups package in Ubuntu: New Bug description: I am connected to a print host requiring authentication. The authentication data is already stored in CUPS. I can issue a new print job and the printer icon in the panel appears, but the job isn't started, until I open the queue of the respective printer. --- ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 CupsErrorLog: E [10/Aug/2018:07:14:50 +0200] Missing value on line 2137 of /var/cache/cups/job.cache. E [10/Aug/2018:08:42:31 +0200] Missing value on line 2137 of /var/cache/cups/job.cache. E [11/Aug/2018:09:58:10 +0200] Missing value on line 2137 of /var/cache/cups/job.cache. E [14/Aug/2018:10:30:32 +0200] Missing value on line 2137 of /var/cache/cups/job.cache. E [28/Aug/2018:07:21:07 +0200] Missing value on line 2137 of /var/cache/cups/job.cache. CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 InstallationDate: Installed on 2015-09-15 (1077 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) Lpstat: device for 0_prost: lpd://prost.uni-koblenz.de/ device for 0_ricoh14: ipp://printhost.uni-koblenz.de:631/printers/ricoh14 device for MFC9332CDW: dnssd://Brother%20MFC-9332CDW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af424f390 MachineType: LENOVO 20BX000XGE Package: cups 2.1.3-4ubuntu0.5 PackageArchitecture: amd64 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MFC9332CDW.ppd', '/etc/cups/ppd/0_prost.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MFC9332CDW.ppd: Permission denied grep: /etc/cups/ppd/0_prost.ppd: Permission denied ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18 Tags: xenial Uname: Linux 4.15.0-30-generic x86_64 UpgradeStatus: Upgraded to xenial on 2016-04-22 (857 days ago) UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo tty uucp vboxusers _MarkForUpload: True dmi.bios.date: 09/13/2017 dmi.bios.vendor: LENOVO dmi.bios.version: JBET66WW (1.30 ) dmi.board.asset.tag: Not Available dmi.board.name: 20BX000XGE dmi.board.vendor: LENOVO dmi.board.version: SDK0E50510 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrJBET66WW(1.30):bd09/13/2017:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T450s dmi.product.name: 20BX000XGE dmi.product.version: ThinkPad T450s dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1638634/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
