Hello Alexander, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu has been updated since then. Could you confirm that this is no longer a problem and that we can close the bug report? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know, and in the current version, run the following (only once): apport-collect BUGNUMBER and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1073299 Title: Tray selection not working in 12.10 Status in hplip package in Ubuntu: Incomplete Bug description: After the upgrade from 12.04 to 12.10 media source selection is ignored while printing. On my HP OfficeJet K550 dtn I have two trays, the printer options set Tray 2 as the default tray. Still, while printing from Ubuntu the printer always tries to get the paper from Tray 1. Even in the internal printer options the default tray is set to Tray 2 so I assume Ubuntu always sends a media=Upper or similar with each print job and thus forces the printer to feed from Tray 1. I tried removing and readding the printer a couple of times plus all media source settings in cups and ubuntu are set to print from the lower tray (Tray 2). Using windows to print the same file via Tray 2 works without problems. The HPLIP version I am using is 3.12.6-3ubuntu4 from the official 12.10 repository. If more information is needed please let me know which. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1073299/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp