Hello Brijam,
Thank you for submitting this bug and reporting a problem with hplip. You made
this bug report some time ago and Ubuntu has been updated since then.
Could you confirm that this is no longer a problem and that we can close the
bug report?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know, and in the current version, run the
following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: hplip (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1153071
Title:
User not added to scanner and lp groups + unhelpful errors
Status in hplip package in Ubuntu:
Incomplete
Bug description:
On a fresh install of 12.04.2 I tried using Simple Scan and received a
number of unhelpful error messages trying to scan from a USB-attached
HP CM1312nfi MFP color printer/scanner. Xsane and the hp-scan and hp-
info also reported extremely unhelpful messages similar to "I/O
error=9"
It turns out the issue is that the default user is not added to the
scanner or lp (and possibly other) user groups. I propose that either
the error message be clarified to something that indicates the user
doesn't have permissions, or better, the user account be granted
access to lp and scanner on a default install, since they're already
granted access to admin.
Thank you.
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