This may be closed. I am no longer using quantal; there is no problem with this in Bionic. Thanks.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1055903 Title: hplip duplexer problem and scanner does not work Status in sane-backends: Incomplete Status in hplip package in Ubuntu: Incomplete Bug description: This is quantal 64-bit. I have an HP Photosmart C310 scanner/printer, which was working properly both for printing and scanning, until the most recent hplip upgrade. As far as I can tell printing is working, but the hplip Device Manager, under Print Settings > General, does not recognize the duplexer, and will not let me check the item to show it is installed. Attempting to scan with xsane, either through the device manager, or directly with xsane, produces the following error: Failed to open device 'hpaio://net/Photosmart_Prem_C310_series?ip=192.168.2.110' The ip number is correct. I removed and reinstalled the printer, and also tried connecting with a USB cable instead of wireless, but I get the same errors. All of this works correctly in Precise. Version installed in quantal (does not work): 3.12.6-3ubuntu1 Version that does work in Precise: 3.12.2-1ubuntu3.1 To manage notifications about this bug go to: https://bugs.launchpad.net/sane-backends/+bug/1055903/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp