Hello Ralph,
Thank you for submitting this bug and reporting a problem with hplip. You made
this bug report some time ago and Ubuntu has been updated since then.
Could you confirm that this is no longer a problem and that we can close the
bug report?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know, and in the current version, run the
following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: hplip
Status: New => Incomplete
** Changed in: hplip (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1187559
Title:
can't print using hplip 3.13.5. Keep getting text with "@PJL SET
JOBATTR="JobAcct3..."
Status in HPLIP:
Incomplete
Status in hplip package in Ubuntu:
Incomplete
Bug description:
ran both hp-check -t and hp-doctor -- Here is the hp-check report:
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
---------------
| SYSTEM INFO |
---------------
Kernel: 3.2.0-45-generic-pae #70-Ubuntu SMP Wed May 29 20:31:05 UTC 2013
GNU/Linux
Host: ralph-GC668AA-ABA-SR5110NX
localhost
Proc: 3.2.0-45-generic-pae #70-Ubuntu SMP Wed May 29 20:31:05 UTC 2013
GNU/Linux
Distribution: ubuntu 12.04
Bitness: 32 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.13.5
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 12.04
version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.13.5
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.13.5
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.13.5
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.13.5
Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1370229886
pending_upgrade_time = 0
latest_available_version = 3.13.5
[settings]
systray_visible = 0
systray_messages = 1
[last_used]
device_uri = "hpfax:/usb/Officejet_6600?serial=CN25N2H1GC05RN"
printer_name = Officejet_6600
working_dir = .
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 06/04/2013 14:14:54
version = 3.13.5
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
--------------------------
| External Dependencies |
--------------------------
gs Ghostscript REQUIRED 7.05
9.05 OK -
network Network-wget OPTIONAL -
1.13.4 OK -
dbus DBus REQUIRED -
1.4.18 OK -
scanimage Shell-Scanning OPTIONAL 1.0
1.0.22 OK -
policykit Admin-Policy-framework OPTIONAL -
0.104 OK -
xsane SANE-GUI OPTIONAL 0.9
0.998 OK -
cups CUPS REQUIRED 1.1
1.5.3 OK 'CUPS Scheduler is running'
-------------------------
| General Dependencies |
-------------------------
reportlab Python-PDF-Lib OPTIONAL 2.0
2.5 OK -
libcrypto OpenSSL-Crypto-Lib REQUIRED -
1.0.1 OK -
pil Python-Image-Lib OPTIONAL -
1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0
4.9.1 OK -
libjpeg JPEG-Lib REQUIRED -
- OK -
libpthread POSIX-Threads-Lib REQUIRED -
2.15 OK -
python-dbus Python-DBUS REQUIRED 0.80.0
1.0.0 OK -
python-devel Python-SDK REQUIRED 2.2
2.7.3 OK -
pyqt4 Python-Qt4 REQUIRED 4.0
4.9.1 OK -
cups-devel CUPS-SDK REQUIRED -
1.5.3 OK -
sane-devel SANE-SDK REQUIRED -
1.0.22 OK -
libusb USB-Lib REQUIRED -
1.0 OK -
sane Scan-Lib REQUIRED -
1.0.22 OK -
cups-image CUPS-Image-Lib REQUIRED -
1.5.3 OK -
libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9
5.4.3 OK -
python-xml Python-XML-Lib REQUIRED -
2.0.1 OK -
python-notify Desktop-notifications OPTIONAL -
- OK -
------------------------------
| Compile Time Dependencies |
------------------------------
gcc gcc-Compiler REQUIRED -
4.6.3 OK -
libtool Build-tools REQUIRED -
2.4.2 OK -
make GNU-Build-tools REQUIRED 3.0
3.81 OK -
----------------------
| Python Extentions |
----------------------
cupsext CUPS-Extension REQUIRED -
3.13.5 OK -
pcardext PhotoCard-Extension REQUIRED -
3.13.5 OK -
hpmudext IO-Extension REQUIRED -
3.13.5 OK -
-----------------------
| Scan Configuration |
-----------------------
hpaio HPLIP-SANE-Backend REQUIRED -
3.13.5 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED -
3.13.5 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/usb/Officejet_6600?serial=CN25N2H1GC05RN' is a Hewlett-
Packard Officejet_6600 all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
-------------------------------- -----------------
hp:/usb/Officejet_6600?serial=CN HP Officejet 6600
25N2H1GC05RN
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
Officejet_6600
--------------
Type: Printer
Device URI: hp:/usb/Officejet_6600?serial=CN25N2H1GC05RN
PPD: /etc/cups/ppd/Officejet_6600.ppd
PPD Description: HP Officejet 6600, hpcups 3.13.5
Printer status: printer Officejet_6600 is idle. enabled since Tue 04 Jun
2013 01:40:07 PM CDT
Communication status: Good
Officejet_6600_fax
------------------
Type: Fax
Device URI: hpfax:/usb/Officejet_6600?serial=CN25N2H1GC05RN
PPD: /etc/cups/ppd/Officejet_6600_fax.ppd
PPD Description: HP Fax4 hpcups
Printer status: printer Officejet_6600_fax is idle. enabled since Tue 04 Jun
2013 01:33:14 PM CDT
Communication status: Good
--------------
| PERMISSION |
--------------
groups user-groups Required -
- OK ralph adm lp cdrom sudo dip plugdev lpadmin
sambashare
USB Officejet_6600 Required - -
OK Node:'/dev/bus/usb/001/013' Perm:' root lp rw- rw- rw- rw- ---'
No errors or warnings.
Done.
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