apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1468770/+attachment/5185570/+files/ProcCpuinfo.txt
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1468770 Title: HP LaserJet P 1102w doesn't print Status in hplip package in Ubuntu: Incomplete Bug description: My printer (HP LaserJet P 1102w) is dectected and installed perfectly, but doesn't print anything. According to hp-check, it requires some plugin to be installed. Command `hp-plugin -i` throws error message: error: /home/shadowlmd/.hplip/hplip-3.15.2-plugin.run file does not match its checksum. File may have been corrupted or altered Running hplip-3.15.2-plugin.run manually gives another error: Verifying archive integrity... All good. Uncompressing HPLIP 3.15.2 Plugin Self Extracting Archive............................... Error importing HPLIP modules. Is HPLIP installed? Printer works perfectly under Windows, of course. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: hplip 3.15.2-0ubuntu4.1 ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8 Uname: Linux 3.19.0-21-generic x86_64 ApportVersion: 2.17.2-0ubuntu1.1 Architecture: amd64 CurrentDesktop: Unity Date: Thu Jun 25 16:57:59 2015 InstallationDate: Installed on 2015-06-06 (18 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) Lpstat: device for Hewlett-Packard-HP-LaserJet-Professional-P-1102w: hp:/net/HP_LaserJet_Professional_P_1102w?ip=192.168.220.10 MachineType: Acer V5-171 Papersize: a4 PpdFiles: Hewlett-Packard-HP-LaserJet-Professional-P-1102w: HP LaserJet Professional P 1102w, hpcups 3.15.2, requires proprietary plugin ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic.efi.signed root=UUID=d3a24dee-b3f4-47b2-abc1-55171951d278 ro noprompt quiet splash vt.handoff=7 SourcePackage: hplip UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/26/2013 dmi.bios.vendor: Acer dmi.bios.version: V2.21 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Mimic dmi.board.vendor: Acer dmi.board.version: Type2 - Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V2.21 dmi.modalias: dmi:bvnAcer:bvrV2.21:bd11/26/2013:svnAcer:pnV5-171:pvrV2.21:rvnAcer:rnMimic:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.21: dmi.product.name: V5-171 dmi.product.version: V2.21 dmi.sys.vendor: Acer --- ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 CupsErrorLog: CurrentDesktop: Unity CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted DistroRelease: Ubuntu 16.04 Lpstat: device for HP_LaserJet_Professional_P_1102w: hp:/net/HP_LaserJet_Professional_P_1102w?ip=172.29.99.10 Lsusb: Bus 002 Device 046: ID 0bda:0316 Realtek Semiconductor Corp. Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 13d3:5619 IMC Networks Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: LENOVO 20HAS20T00 Package: hplip 3.16.3+repack0-1 PackageArchitecture: amd64 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_LaserJet_Professional_P_1102w.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_LaserJet_Professional_P_1102w.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic root=/dev/mapper/afaians--ub16--vg-root ro quiet ProcVersionSignature: Ubuntu 4.15.0-33.36~16.04.1-generic 4.15.18 Tags: xenial Uname: Linux 4.15.0-33-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/07/2018 dmi.bios.vendor: LENOVO dmi.bios.version: N1VET40W (1.30 ) dmi.board.asset.tag: Not Available dmi.board.name: 20HAS20T00 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN1VET40W(1.30):bd02/07/2018:svnLENOVO:pn20HAS20T00:pvrThinkPadT570:rvnLENOVO:rn20HAS20T00:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T570 dmi.product.name: 20HAS20T00 dmi.product.version: ThinkPad T570 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1468770/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
