apport information ** Tags added: apport-collected bionic
** Description changed: I have a wifi connected HP multifunction printer that includes a scanner Officejet 4500. cups is configured to recognize this printer "by name" as in hp:/net/Officejet_4500_G510n-z?zc=HPxxxxxx calling scanimage -L causes the scanner associated to the printer to be returned twice, once with a by-name url and once with a by-address url, namely as device 'hpaio:/net/Officejet_4500_G510n-z?zc=HPxxxxxx' is a Hewlett- Packard Officejet_4500_G510n-z all-in-one device `hpaio:/net/officejet_4500_g510n-z?ip=nnn.nnn.nnn.nnn&queue=false' is a Hewlett-Packard Officejet_4500_G510n-z all-in-one This is somehow confusing. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: hplip 3.16.3+repack0-1 ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CurrentDesktop: KDE Date: Fri May 13 18:20:49 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2013-12-12 (882 days ago) InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: Notebook W740SU Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/zagar_ssd--vg-root ro quiet splash resume=/dev/zagar_hd-vg/swap_1 acpi_backlight=vendor vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to xenial on 2016-04-21 (21 days ago) dmi.bios.date: 10/02/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: W740SU dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/02/2013:svnNotebook:pnW740SU:pvrNotApplicable:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A: dmi.product.name: W740SU dmi.product.version: Not Applicable dmi.sys.vendor: Notebook + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.3 + Architecture: amd64 + CupsErrorLog: + E [08/Sep/2018:00:09:57 +0200] Missing value on line 2050 of /var/cache/cups/job.cache. + E [08/Sep/2018:00:09:57 +0200] Missing value on line 3400 of /var/cache/cups/job.cache. + E [08/Sep/2018:09:09:37 +0200] [Client 78] Returning IPP client-error-not-possible for CUPS-Add-Modify-Printer (ipp://callegar@localhost:631/printers/OfficeJet_6950) from localhost + CurrentDesktop: KDE + DistroRelease: Ubuntu 18.04 + EcryptfsInUse: Yes + InstallationDate: Installed on 2013-12-12 (1730 days ago) + InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) + MachineType: Notebook W740SU + Package: hplip 3.17.10+repack0-5 + PackageArchitecture: amd64 + Papersize: a4 + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic root=/dev/mapper/zagar_ssd--vg-root ro quiet splash resume=/dev/zagar_ssd-vg/swap_1 acpi_backlight=vendor vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18 + Tags: bionic + Uname: Linux 4.15.0-33-generic x86_64 + UpgradeStatus: Upgraded to bionic on 2018-06-08 (91 days ago) + UserGroups: adm cdrom davfs2 dialout dip fuse lpadmin pico plugdev sambashare sudo vboxusers video xpra + _MarkForUpload: True + dmi.bios.date: 10/02/2013 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 4.6.5 + dmi.board.asset.tag: Tag 12345 + dmi.board.name: W740SU + dmi.board.vendor: Notebook + dmi.board.version: Not Applicable + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 9 + dmi.chassis.vendor: Notebook + dmi.chassis.version: N/A + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/02/2013:svnNotebook:pnW740SU:pvrNotApplicable:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A: + dmi.product.family: Not Applicable + dmi.product.name: W740SU + dmi.product.version: Not Applicable + dmi.sys.vendor: Notebook ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1581597/+attachment/5186349/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1581597 Title: hplip causes scanimage -L to return the same hp scanner as two devices Status in HPLIP: Incomplete Status in hplip package in Ubuntu: Incomplete Bug description: I have a wifi connected HP multifunction printer that includes a scanner Officejet 4500. cups is configured to recognize this printer "by name" as in hp:/net/Officejet_4500_G510n-z?zc=HPxxxxxx calling scanimage -L causes the scanner associated to the printer to be returned twice, once with a by-name url and once with a by-address url, namely as device 'hpaio:/net/Officejet_4500_G510n-z?zc=HPxxxxxx' is a Hewlett- Packard Officejet_4500_G510n-z all-in-one device `hpaio:/net/officejet_4500_g510n-z?ip=nnn.nnn.nnn.nnn&queue=false' is a Hewlett-Packard Officejet_4500_G510n-z all-in-one This is somehow confusing. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: hplip 3.16.3+repack0-1 ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 CurrentDesktop: KDE Date: Fri May 13 18:20:49 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2013-12-12 (882 days ago) InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: Notebook W740SU Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/zagar_ssd--vg-root ro quiet splash resume=/dev/zagar_hd-vg/swap_1 acpi_backlight=vendor vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to xenial on 2016-04-21 (21 days ago) dmi.bios.date: 10/02/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: W740SU dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/02/2013:svnNotebook:pnW740SU:pvrNotApplicable:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A: dmi.product.name: W740SU dmi.product.version: Not Applicable dmi.sys.vendor: Notebook --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.3 Architecture: amd64 CupsErrorLog: E [08/Sep/2018:00:09:57 +0200] Missing value on line 2050 of /var/cache/cups/job.cache. E [08/Sep/2018:00:09:57 +0200] Missing value on line 3400 of /var/cache/cups/job.cache. E [08/Sep/2018:09:09:37 +0200] [Client 78] Returning IPP client-error-not-possible for CUPS-Add-Modify-Printer (ipp://callegar@localhost:631/printers/OfficeJet_6950) from localhost CurrentDesktop: KDE DistroRelease: Ubuntu 18.04 EcryptfsInUse: Yes InstallationDate: Installed on 2013-12-12 (1730 days ago) InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: Notebook W740SU Package: hplip 3.17.10+repack0-5 PackageArchitecture: amd64 Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic root=/dev/mapper/zagar_ssd--vg-root ro quiet splash resume=/dev/zagar_ssd-vg/swap_1 acpi_backlight=vendor vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-33-generic x86_64 UpgradeStatus: Upgraded to bionic on 2018-06-08 (91 days ago) UserGroups: adm cdrom davfs2 dialout dip fuse lpadmin pico plugdev sambashare sudo vboxusers video xpra _MarkForUpload: True dmi.bios.date: 10/02/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: W740SU dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/02/2013:svnNotebook:pnW740SU:pvrNotApplicable:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: W740SU dmi.product.version: Not Applicable dmi.sys.vendor: Notebook --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.3 Architecture: amd64 CupsErrorLog: E [08/Sep/2018:00:09:57 +0200] Missing value on line 2050 of /var/cache/cups/job.cache. E [08/Sep/2018:00:09:57 +0200] Missing value on line 3400 of /var/cache/cups/job.cache. E [08/Sep/2018:09:09:37 +0200] [Client 78] Returning IPP client-error-not-possible for CUPS-Add-Modify-Printer (ipp://callegar@localhost:631/printers/OfficeJet_6950) from localhost CurrentDesktop: KDE DistroRelease: Ubuntu 18.04 EcryptfsInUse: Yes InstallationDate: Installed on 2013-12-12 (1730 days ago) InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: Notebook W740SU Package: hplip 3.17.10+repack0-5 PackageArchitecture: amd64 Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-33-generic root=/dev/mapper/zagar_ssd--vg-root ro quiet splash resume=/dev/zagar_ssd-vg/swap_1 acpi_backlight=vendor vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18 Tags: bionic Uname: Linux 4.15.0-33-generic x86_64 UpgradeStatus: Upgraded to bionic on 2018-06-08 (91 days ago) UserGroups: adm cdrom davfs2 dialout dip fuse lpadmin pico plugdev sambashare sudo vboxusers video xpra _MarkForUpload: True dmi.bios.date: 10/02/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: W740SU dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/02/2013:svnNotebook:pnW740SU:pvrNotApplicable:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: W740SU dmi.product.version: Not Applicable dmi.sys.vendor: Notebook To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1581597/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp