This bug is reported for 18.10. I don't have an 18.04 system to confirm if it exists or not on this release.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1789184 Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' Status in HPLIP: In Progress Status in hplip package in Ubuntu: Confirmed Bug description: This crash happened when I chose "Device Manager" from the HP icon in the taskbar. ProblemType: Crash DistroRelease: Ubuntu 18.10 Package: hplip-data 3.18.7+dfsg1-1 ProcVersionSignature: Ubuntu 4.17.0-6.7-generic 4.17.9 Uname: Linux 4.17.0-6-generic x86_64 ApportVersion: 2.20.10-0ubuntu9 Architecture: amd64 CupsErrorLog: CurrentDesktop: ubuntu:GNOME Date: Mon Aug 27 11:06:37 2018 Dependencies: gcc-8-base 8.2.0-4ubuntu1 libc6 2.27-3ubuntu1 libgcc1 1:8.2.0-4ubuntu1 liblzma5 5.2.2-1.3 xz-utils 5.2.2-1.3 ExecutablePath: /usr/share/hplip/toolbox.py InstallationDate: Installed on 2014-07-15 (1504 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520) InterpreterPath: /usr/bin/python3.6 Lpstat: device for HP-Deskjet-D5500-series-2: dnssd://Deskjet%20D5500%20series%20%5BF53AD4%5D._pdl-datastream._tcp.local/ device for MP210-series: usb://Canon/MP210%20series?serial=638BE0&interface=1 device for PDF: cups-pdf:/ MachineType: Gigabyte Technology Co., Ltd. GA-890GPA-UD3H PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MP210-series.ppd', '/etc/cups/ppd/PDF.ppd', '/etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MP210-series.ppd: Permission denied grep: /etc/cups/ppd/PDF.ppd: Permission denied grep: /etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd: Permission denied ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-6-generic root=UUID=0889d734-ea91-4bdb-9d16-2a0a923ad3d1 ro quiet splash vt.handoff=1 Python3Details: /usr/bin/python3.6, Python 3.6.6+, python3-minimal, 3.6.6-1 PythonArgs: ['/usr/bin/hp-toolbox'] PythonDetails: /usr/bin/python2.7, Python 2.7.15, python-minimal, 2.7.15-3 SourcePackage: hplip Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' UpgradeStatus: Upgraded to cosmic on 2018-03-24 (155 days ago) UserGroups: adm cdrom dip docker kvm libvirt libvirtd lpadmin lxd plugdev sambashare sudo dmi.bios.date: 07/23/2010 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: FD dmi.board.name: GA-890GPA-UD3H dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFD:bd07/23/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-890GPA-UD3H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-890GPA-UD3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: GA-890GPA-UD3H dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1789184/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
