Hello Simon, Thank you for submitting this bug and reporting a problem with system-config-printer. You made this bug report some time ago and Ubuntu has been updated since then. Could you confirm that this is no longer a problem and that we can close the bug report? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know, and in the current version, run the following (only once): apport-collect BUGNUMBER and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: system-config-printer (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to system-config-printer in Ubuntu. https://bugs.launchpad.net/bugs/493936 Title: unable to connect to windows printers with non-ascii names Status in system-config-printer package in Ubuntu: Incomplete Bug description: Binary package hint: system-config-printer I can't connect to a windows (samba) printer queue whose name contains chinese characters. My printer is called '5F網資室'. If I give the full name and path to the queue using the unicode charactes, system-config-printer dumps this to the console, and then just stalls forever: /usr/lib/python2.6/urllib.py:1223: UnicodeWarning: Unicode equal comparison failed to convert both arguments to Unicode - interpreting them as being unequal res = map(safe_map.__getitem__, s) Traceback (most recent call last): File "/usr/share/system-config-printer/system-config-printer.py", line 4185, in on_btnNPForward_clicked self.nextNPTab() File "/usr/share/system-config-printer/system-config-printer.py", line 4203, in nextNPTab uri = SMBURI (uri=uri[6:]).sanitize_uri () File "/usr/share/system-config-printer/smburi.py", line 69, in sanitize_uri return self._construct (group, host, share) File "/usr/share/system-config-printer/smburi.py", line 61, in _construct uri += "/" + _urlquote (share) File "/usr/share/system-config-printer/smburi.py", line 26, in _urlquote q = urllib.quote (x) File "/usr/lib/python2.6/urllib.py", line 1223, in quote res = map(safe_map.__getitem__, s) KeyError: u'\xe7' If I escape the name (i.e. "5F%E7%B6%B2%E8%B3%87%E5%AE%A4"), the error is the same, but the UnicodeWarning is not generated first. ProblemType: Bug Architecture: amd64 CupsErrorLog: W [08/Dec/2009:15:20:02 +0800] [CGI] Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect E [08/Dec/2009:15:20:17 +0800] [cups-driverd] Bad driver information file "/usr/share/cups/drv/sample.drv"! W [08/Dec/2009:15:27:09 +0800] [CGI] Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect E [08/Dec/2009:15:27:25 +0800] [cups-driverd] Bad driver information file "/usr/share/cups/drv/sample.drv"! Date: Tue Dec 8 15:32:59 2009 DistroRelease: Ubuntu 9.10 InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027) Lpstat: device for HP-Color-LaserJet-1600: socket://172.30.101.245:9100 MachineType: ASUSTeK Computer Inc. A8Fm Package: system-config-printer-common 1.1.12+git20090826-0ubuntu8 PackageArchitecture: all Papersize: letter PpdFiles: HP-Color-LaserJet-1600: HP Color LaserJet 1600 Foomatic/foo2hp (recommended) ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-16-generic root=UUID=19e942df-bcab-41c0-9b76-eb0aca07f7c7 ro splash nomodeset quiet splash ProcEnviron: LANGUAGE=en_GB.UTF-8 PATH=(custom, user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.31-16.52-generic SourcePackage: system-config-printer Uname: Linux 2.6.31-16-generic x86_64 dmi.bios.date: 04/08/2008 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: A8FmAS.212 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: A8Fm dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrA8FmAS.212:bd04/08/2008:svnASUSTeKComputerInc.:pnA8Fm:pvr1.0:rvnASUSTeKComputerInc.:rnA8Fm:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr: dmi.product.name: A8Fm dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/493936/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp