Hello Nigel,
Thank you for submitting this bug and reporting a problem with the 
system-config-printer package.  You made this bug report in 2013 and Ubuntu and 
the system-config-printer package have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 1212029
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu better. 
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: system-config-printer (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1212029

Title:
  package python-cupshelpers 1.3.8+20120201-0ubuntu8.1 failed to
  install/upgrade: ErrorMessage: subprocess installed post-installation
  script returned error exit status 101

Status in system-config-printer package in Ubuntu:
  Incomplete

Bug description:
  upgrade from 10.04 to 12.04

  ProblemType: Package
  DistroRelease: Ubuntu 12.04
  Package: python-cupshelpers 1.3.8+20120201-0ubuntu8.1
  ProcVersionSignature: Ubuntu 3.2.0-52.78-generic 3.2.48
  Uname: Linux 3.2.0-52-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: i386
  Date: Tue Aug 13 19:12:47 2013
  ErrorMessage: ErrorMessage: subprocess installed post-installation script 
returned error exit status 101
  MachineType: Acer Aspire 9410
  MarkForUpload: True
  PackageArchitecture: all
  Papersize: a4
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcKernelCmdLine: root=UUID=81363d3c-0cf3-49b4-a530-b9eac428f493 ro quiet 
splash resume=/dev/sda6
  SourcePackage: system-config-printer
  Title: package python-cupshelpers 1.3.8+20120201-0ubuntu8.1 failed to 
install/upgrade: ErrorMessage: subprocess installed post-installation script 
returned error exit status 101
  UpgradeStatus: Upgraded to precise on 2013-08-13 (0 days ago)
  dmi.bios.date: 11/15/2007
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.24
  dmi.board.name: Myall2
  dmi.board.vendor: Acer
  dmi.board.version: Rev
  dmi.chassis.asset.tag: None
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLTD:bvrV1.24:bd11/15/2007:svnAcer:pnAspire9410:pvr0100:rvnAcer:rnMyall2:rvrRev:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Aspire 9410
  dmi.product.version: 0100
  dmi.sys.vendor: Acer

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