Hello Arthur, Thank you for submitting this bug and reporting a problem with the system-config-printer package. You made this bug report in 2016 and Ubuntu and the system-config-printer package have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 1582785 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: system-config-printer (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to system-config-printer in Ubuntu. https://bugs.launchpad.net/bugs/1582785 Title: Cannot list 2nd printer with same model Status in system-config-printer package in Ubuntu: Incomplete Bug description: When I click on the Add button in system-config-printer to add a printer, the next dialog box comes up with a list of detected printers within a short time, but it does not find two printers, if they exist, with exactly the same model number. I opened a terminal to see if lsusb would list them and it did! The only difference between the listings in lsusb was the "Device ID". Evidently the code that is supposed to list all of the USB printers in this dialog box looks for unique model numbers, but not unique device id's. This makes it impossible to add two Zebra LP2844 printers to the same PC on two separate USB ports. I also tried to enable "localhost:631" to try adding a printer or two that way, but this was also impossible using LinuxMint 17.3, because the cupsd.conf file has been significantly re- designed and there's no more easy way to re-enable this feature. Can't wait until this problem is fixed. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1582785/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp