Hello Cheryl, Thank you for submitting this bug and reporting a problem with the hplip package. You made this bug report in 2008 and Ubuntu and hplip have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 229825 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: cups Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/229825 Title: USB HP OfficeJet G85 Doesn't Work In Hardy Status in CUPS: Incomplete Status in cupsys package in Ubuntu: Invalid Status in hplip package in Ubuntu: Incomplete Bug description: Binary package hint: hplip Hi, re: USB HP OfficeJet G85 In Hardy 8.04 Ever since I installed this printer, it doesn't print or scan. When I try to print, the job goes to the printer, then it is thrown into "queue" (never printed) and I get a popup message that says "printer error" but no definition of the error. When I try to use Xane, I get an error with a LONG bunch of numbers that I can't copy and paste. It won't let me. I noticed the printer is installed as "default" only for some reason as well. I cleaned the printer inkjets and printed a test page just fine, but it doesn't print any docs. I do have HPLIP installed. It doesn't seem to have an option to make in the "main printer" only "default" Have tried turning it off and on, unplugging it and plugging it back in. Nothing. It acts like a spooling issue on the printer end, but no idea why Xane doesn't work at all either. Xane worked beautifully in Gutsy but the printer did the same thing as it does now except the problem was intermittant. It works just fine on Windoze. Can you help? Thanks cheryl To manage notifications about this bug go to: https://bugs.launchpad.net/cups/+bug/229825/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp