Yes, I suspected as much. System76 wouldn't ship a laptop without
working audio on Ubuntu.
It sounds like that machine has gone through a couple of upgrades:
DistroRelease: Pop!_OS 18.10
InstallationDate: Installed on 2018-03-05 (230 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
I can't tell what has been broken in the process, but it does look like
pulseaudio since 'pacmd' isn't working for you.
I suggest:
(a) Try to reinstall pulseaudio packages, like:
sudo apt install --reinstall pulseaudio
or
(b) Back up your data and then reinstall fresh from
http://releases.ubuntu.com/18.10/
We may never know what went wrong on the machine before 18.10 reaches
end of life in July 2019.
** Changed in: pulseaudio (Ubuntu)
Status: Incomplete => Triaged
** Changed in: pulseaudio (Ubuntu)
Importance: Undecided => Medium
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1799007
Title:
[System76 Oryx Pro] no sound after 18.10 upgrade
Status in pulseaudio package in Ubuntu:
Triaged
Bug description:
After upgrading to 18.10, the sound in my System76 Oryx Pro no longer
works, it no longer shows any of the audio output devices, not even
the builtin HDMI which usually always shows.
Not sure what happened, but this is a major regression and needs to be fixed.
Note that this isn't the same as the bug with Timidity taking exclusive
soundcard access
(https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1797714) as I don't
have any timidity packages installed.
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: tessa 11703 F.... pulseaudio
/dev/snd/controlC0: tessa 11703 F.... pulseaudio
/dev/snd/pcmC0D0c: tessa 11703 F...m pulseaudio
/dev/snd/pcmC0D0p: tessa 11703 F...m pulseaudio
CurrentDesktop: pop:GNOME
DistroRelease: Pop!_OS 18.10
InstallationDate: Installed on 2018-03-05 (230 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset
nvidia
Package: pulseaudio 1:12.2-0ubuntu4 [origin: Ubuntu]
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon
not responding.
Tags: third-party-packages cosmic
Uname: Linux 4.18.0-10-generic x86_64
UnreportableReason: This is not an official Pop!_OS package. Please remove
any third party package and try again.
UpgradeStatus: Upgraded to cosmic on 2018-10-18 (3 days ago)
UserGroups: adm audio cdrom chrome-remote-desktop dip docker libvirt lpadmin
plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/20/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.02dRSA2
dmi.board.asset.tag: Tag 12345
dmi.board.name: Oryx Pro
dmi.board.vendor: System76
dmi.board.version: oryp3-ess
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: System76
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1.05.02dRSA2:bd02/20/2017:svnSystem76:pnOryxPro:pvroryp3-ess:rvnSystem76:rnOryxPro:rvroryp3-ess:cvnSystem76:ct10:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: Oryx Pro
dmi.product.sku: Not Applicable
dmi.product.version: oryp3-ess
dmi.sys.vendor: System76
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1799007/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp
