[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]
** Changed in: hplip (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1507356 Title: drivers impresora hp envy 4500 series Status in hplip package in Ubuntu: Expired Bug description: Ubuntu 15.04 does not recognize my scanner printer the HP ENVY 4500 series (all in one), I installed the latest version of HPLIP-3.15.9 and still not recognize the scanner, the printer works perfectly, showing the error is " hp: / usb / serial ENVY_4500_series = CN57V351MY05X4 ", to run diagnostics on the terminal with HPLIP out the following" Checking for HP Properitery Plugin's .... No plug-in printers are configured. ". Please could help me ?. Thank you HP Linux Imaging and Printing System (ver. 3.15.9) Diagnse Self Healing Utility Utility and see. 1.0 Copyright (c) 2001-15 Hewlett-Packard Development Company, LP This software Comes With ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it Certain conditions under. See COPYING file for more details. hp-doctor HP Linux Imaging and Printing System (ver. 3.15.9) Diagnse Self Healing Utility Utility and see. 1.0 Copyright (c) 2001-15 Hewlett-Packard Development Company, LP This software Comes With ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it Certain conditions under. See COPYING file for more details. Checking for Deprecated items .... No items are found Deprecated HPLIP checking for updates .... HP Linux Imaging and Printing System (ver. 3.15.9) Upgrade version latest HPLIP see. 1.0 Copyright (c) 2001-15 Hewlett-Packard Development Company, LP This software Comes With ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it Certain conditions under. See COPYING file for more details. Latest version of HPLIP is already installed. Checking for Dependencies .... --------------- | INFO SYSTEM | --------------- Kernel: 3.19.0-30-generic # 34-Ubuntu SMP Fri Oct 2 22:08:41 UTC 2015 GNU / Linux Host: TANTALO-2 Proc: 3.19.0-30-generic # 34-Ubuntu SMP Fri Oct 2 22:08:41 UTC 2015 GNU / Linux Distribution: ubuntu 15.04 Bitness: 64 bit ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: 3.15.9 HPLIP HPLIP-Home: / usr / share / hplip HPLIP-Installation: Auto installation is supported for ubuntu distro version 15.04 Current contents of '/etc/hp/hplip.conf' file: # Hplip.conf. Generated from hplip.conf.in by configure. [Hplip] version = 3.15.9 [Dirs] home = / usr / share / hplip run = / var / run ppd = / usr / share / ppd / HP ppdbase = / usr / share / ppd doc = / usr / share / doc / hplip-3.15.9 html = / usr / share / doc / hplip-3.15.9 icon = / usr / share / applications cupsbackend = / usr / lib / cups / backend cupsFilter = / usr / lib / cups / filter DRV = / usr / share / cups / drv / hp bin = / usr / bin # Following are determined to values at set time and can not be changed. [Set] network-build = yes libusb01-build = no pp-build = no gui-build = yes scanner-build = yes fax-build = yes dbus-build = yes cups11-build = no doc-build = yes shadow-build = no hpijs-install = no foomatic-DRV-install = no foomatic-ppd-install = no foomatic-rip-hplip-install = no hpcups-install = yes cups-DRV-install = yes cups-ppd-install = no internal-tag = 3.15.9 restricted-build = no ui-toolkit = qt4 qt3 = no qt4 = yes policy-kit = no lite-build = no udev_sysfs_rules = no hpcups-only-build = no hpijs-only-build = no Current contents of '/var/lib/hp/hplip.state' file: Plugins are not installed. Could not access file: No such file or directory Current contents of '~ / .hplip / hplip.conf' file: [Upgrade] notify_upgrade = true last_upgraded_time = 1445011499 pending_upgrade_time = 0 latest_available_version = 3.15.9 [Settings] systray_visible = 0 systray_messages = 0 [Last_used] device_uri = "hp: / usb / serial ENVY_4500_series = CN57V351MY05X4?" printer_name = WORKING_DIR =. [Commands] scan = / usr / bin / xsane SANE_URI% -V% [Refresh] rate = 30 enable = false type = 1 [Polling] enable = false interval = 5 device_list = [Fax] voice_phone = email_address = [Installation] date_time = 10/18/15 20:11:42 version = 3.15.9 <Package-name> <Package-desc> <Required / Optional> <Min-Version> <Installed-Version> <Status> <Comment> -------------------------- | External Dependencies | -------------------------- gs Ghostscript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.15 OK - scanimage scanimage - Shell scanning program 1.0.24 1.0 OPTIONAL OK - xsane xsane - scanner frontend for SANE Graphical 0.9 0.998 OPTIONAL OK - cups CUPS - Common Unix Printing System 2.0.2 1.1 REQUIRED OK 'Scheduler is running CUPS' policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK - OPTIONAL -wget network network - 1.16.1 OK - avahi-utils avahi-utils OPTIONAL - 0.6.31 OK - dbus DBus - Message bus system REQUIRED - 1.8.12 OK - ------------------------- | Dependencies General | ------------------------- libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.1 OK - python-dbus DBus Python - Python bindings for DBus REQUIRED 1.2.0 0.80.0 OK - reportlab ReportLab - PDF library for Python 2.0 3.1.44 OPTIONAL OK - libnotify python-notify Python - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK - 4- pyqt4 PyQt Qt interface for Python (for Qt 4.x version) REQUIRED 4.0 4.11.3 OK - python-xml Python XML libraries REQUIRED - 2.1.0 OK - libusb libusb - USB library REQUIRED - 1.0 OK - cups-image image CUPS - CUPS image development files REQUIRED - 2.0.2 OK - libnetsnmp libnetsnmp-devel-devel - networking SNMP library development files 5.0.9 5.7.2 REQUIRED OK - SANE sane-devel - Scanning library development files REQUIRED - 1.0.24 OK - pil PIL - Python Imaging Library (required for commandline scanning with HP-scan) OPTIONAL - 1.1.7 OK - python2X or Greater Python 2.2 - 2.2 Python programming language 2.7.9 REQUIRED OK - PyQt 4 pyqt4-dbus DBus - DBus Support for PyQt4 REQUIRED 4.0 4.11.3 OK - libjpeg libjpeg - JPEG library REQUIRED - - OK - libpthread libpthread - POSIX threads library REQUIRED - 2.21 OK - Python python-devel devel - Python 2.2 development files 2.7.9 REQUIRED OK - devel- cups-devel CUPS Common Unix Printing System development files REQUIRED - 2.0.2 OK - SANE heal - Scanning library REQUIRED - 1.0.24 OK - --------------- | COMPILEDEP | --------------- libtool libtool - Library building support services REQUIRED - 2.4.2 OK - gcc gcc - Project GNU C and C ++ Compiler REQUIRED - 4.9.2 OK - make make - GNU make utility to Maintain groups of programs 3.0 4.0 REQUIRED OK - ---------------------- | Python Extentions | ---------------------- CUPS-Extension cupsext REQUIRED - 3.15.9 OK - IO-Extension hpmudext REQUIRED - 3.15.9 OK - ----------------------- | Scan Configuration | ----------------------- scanext Scan-SANE-Extension REQUIRED - 3.15.9 OK - hpaio HPLIP-SANE-Backend REQUIRED - 3.15.9 OK 'hpaio found in /etc/sane.d/dll.conf' ----------------------- | Other Dependencies | ----------------------- ------------------------------ | SCANNER DISCOVERED DEVICES | ------------------------------ hpaio `device: / usb / serial ENVY_4500_series = CN57V351MY05X4 'is ENVY_4500_series Hewlett-Packard all-in-one -------------------------- | USB DISCOVERED DEVICES | -------------------------- URI Device Model -------------------------------- ------------------ - hp: / usb / serial ENVY_4500_series = HP ENVY 4500 series CN57V351MY05X4 --------------------------------- | CUPS INSTALLED PRINTER QUEUES | --------------------------------- ENVY_4500 --------- Type: Printer Device URI: hp: / usb / serial ENVY_4500_series = CN57V351MY05X4? PPD: /etc/cups/ppd/ENVY_4500.ppd PPD Description: HP Envy 4500 Series, hpcups 3.15.9 Printer status: the printer is idle ENVY_4500. activated from Sat October 17, 2015 10:36:51 EST Communication status: Good DeskJet HP-720C- --------------- Type: Unknown Device URI: usb: // Unknown / Printer PPD: /etc/cups/ppd/HP-DeskJet-720C.ppd warning: Failed to read PPD file /etc/cups/ppd/HP-DeskJet-720C.ppd PPD Description: Printer status: HP-DeskJet 720C printer-idle. Fri activated from October 16, 2015 12:49:18 EST warning: HPLIP Printer is not installed. Printers must use the HP or hpfax: CUPS backend for HP-Devices. -------------- | PERMISSION | -------------- USB ENVY_4500 Required - - OK Node: '/ dev / bus / usb / 001/003' Perm 'root rw- rw- rw- rw- lp r--' Checking Permissions .... Permissions are correct. Checking for Configured Queues .... warning: ppd = Fail to read / etc / cups / ppd / HP-DeskJet-720C.ppd file warning: Insufficient permission to access file /etc/cups/ppd/HP-DeskJet-720C.ppd warning: Could not complete Queue (s) configuration check Checking for HP Properitery Plugin's .... No plug-in printers are configured. Diagnose completed ... More information on Troubleshooting, How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1507356/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp