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On 2018-10-05T18:47:43+00:00 Asaf Bartov wrote:

Description:
Trying to load the attached DOCX results in a hang. I force-quit after 20 
minutes. The DOCX was created in MS Word (2013 I think), and is about 450 
pages, thousands of footnotes, but no graphics AFAIK.

I am using the latest package provided by snap. LibreOffice 6.1.2.1.
Ubuntu 18.04.

Olivier Tilloy from Canonical confirmed the bug and added:

"I can observe the issue in an up-to-date bionic amd64 VM. Opening the
attached document and rendering it completely took 32 minutes. This is
an insane amount of time to load a 516 pages document (153316 words,
927209 characters), but it eventually completed and once done the
document can be navigated and edited just fine, as far as I can tell."

"Note that I also tested libreoffice 6.0.6 that's installed by default
in Ubuntu 18.04 (the deb packages, not the snap), and it took over 20
minutes to load the same document, so it's not a snap-specific problem."

Steps to Reproduce:
1. Open the attached DOCX file.
2. Observe time passing.
3. Observe more time passing. :)

Actual Results:
as described above, it took literally half an hour of 100% CPU effort to open.

Expected Results:
I expect it to open in under 30 seconds.


Reproducible: Always


User Profile Reset: No


Additional Info:
Version: 6.1.2.1
Build ID: libreoffice-6.1.2.1-snap1
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: gtk3; 
Locale: en-US (en_US.UTF-8); Calc: group threaded

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1796187/comments/4

------------------------------------------------------------------------
On 2018-10-05T18:49:02+00:00 Asaf Bartov wrote:

Created attachment 145419
the docx that hangs Writer on opening.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1796187/comments/5

------------------------------------------------------------------------
On 2018-10-05T18:49:36+00:00 Asaf Bartov wrote:

See also:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1796187

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1796187/comments/6

------------------------------------------------------------------------
On 2018-10-05T19:22:05+00:00 Plokklop-z wrote:

Confirmed on windows 7 x64 with Version: 6.0.6.2 (x64)
Build ID: 0c292870b25a325b5ed35f6b45599d2ea4458e77
CPU threads: 3; OS: Windows 6.1; UI render: default

and

ubuntu 16.04 x64 with Version: 6.2.0.0.alpha0+
Build ID: ad6adb1bfadf49af3187a0bb3ceffbf355e9eed1
CPU threads: 2; OS: Linux 4.4; UI render: default; VCL: gtk2; 
TinderBox: Linux-rpm_deb-x86_64@70-TDF, Branch:master, Time: 2018-09-29_02:45:20
Locale: en-US (en_US.UTF-8); Calc: threaded

and

Version: 5.1.6.2
Build ID: 07ac168c60a517dba0f0d7bc7540f5afa45f0909
CPU Threads: 2; OS Version: Linux 4.4; UI Render: default; 
Locale: en-US (en_US.UTF-8); Calc: single

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1796187/comments/8


** Changed in: df-libreoffice
       Status: Unknown => Confirmed

** Changed in: df-libreoffice
   Importance: Unknown => Medium

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to libreoffice in Ubuntu.
https://bugs.launchpad.net/bugs/1796187

Title:
  Writer hangs for over 20 minutes loading a 3MB, 450-page DOCX

Status in LibreOffice:
  Confirmed
Status in libreoffice package in Ubuntu:
  Confirmed

Bug description:
  Trying to load the attached DOCX results in a hang.  I force-quit
  after 20 minutes.  The DOCX was created in MS Word (2013 I think), and
  is about 450 pages, thousands of footnotes, but no graphics AFAIK.

  I am using the latest package provided by snap. LibreOffice 6.1.2.1.
  Ubuntu 18.04.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: libreoffice-writer (not installed)
  ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
  Uname: Linux 4.15.0-34-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Oct  4 23:50:54 2018
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2017-06-03 (488 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: libreoffice
  UpgradeStatus: Upgraded to bionic on 2018-06-06 (119 days ago)

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