I am having same problem and cant afford new printer.  I dont understand
how to fix this issue.  It's with hp 8600 plus.

Can anyone explain in layman terms?

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups-filters in Ubuntu.
https://bugs.launchpad.net/bugs/1718215

Title:
  versions of cups-filters and libqpdf do not match

Status in cups-filters package in Ubuntu:
  Fix Released

Bug description:
  When I print a document it is sent to the printer (pdf, libreoffice,
  gedit, ...) but stops immediately and is not printed. It cannot be
  resumed and documents sent to the PDF driver result in a blank file.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: cups 2.2.4-7
  ProcVersionSignature: Ubuntu 4.12.0-13.14-generic 4.12.10
  Uname: Linux 4.12.0-13-generic x86_64
  ApportVersion: 2.20.7-0ubuntu1
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Sep 19 16:07:01 2017
  InstallationDate: Installed on 2013-09-03 (1476 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902)
  Lpstat:
   device for Deskjet: hp:/net/Deskjet_D5500_series?ip=192.168.1.50
   device for HP-Photosmart-5520-series: 
hp:/net/Photosmart_5520_series?zc=HPFC15B4E0E72B
   device for HP-Photosmart-C5200-series: 
usb://HP/Photosmart%20C5200%20series?serial=MY84AG220H0559&interface=1
   device for MP210: usb://Canon/MP210%20series?serial=638BE0&interface=1
   device for PDF: cups-pdf:/
  MachineType: ASUSTeK COMPUTER INC. UX32VD
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/HP-Photosmart-5520-series.ppd', '/etc/cups/ppd/PDF.ppd', 
'/etc/cups/ppd/HP-Photosmart-C5200-series.ppd', '/etc/cups/ppd/Deskjet.ppd', 
'/etc/cups/ppd/MP210.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/HP-Photosmart-5520-series.ppd: Permission denied
   grep: /etc/cups/ppd/PDF.ppd: Permission denied
   grep: /etc/cups/ppd/HP-Photosmart-C5200-series.ppd: Permission denied
   grep: /etc/cups/ppd/Deskjet.ppd: Permission denied
   grep: /etc/cups/ppd/MP210.ppd: Permission denied
  ProcEnviron:
   TERM=screen-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.12.0-13-generic.efi.signed 
root=UUID=1004226d-a9db-46c7-bd28-eca0806c12f2 ro pcie_aspm=force 
drm.vblankoffdelay=1 i915.semaphores=1 init=/lib/systemd/systemd-bootchart
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/29/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX32VD.214
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX32VD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX32VD.214:bd01/29/2013:svnASUSTeKCOMPUTERINC.:pnUX32VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX32VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: UX
  dmi.product.name: UX32VD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1718215/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to