In which situation does it happen? And with which printer setup tool? With which printer? Note that if you are using Unity, you will get system-config-printer as printer setup tool and if you are using gnome- shell you get the new tool of GNOME 3.
system-config-printer is capable of calling Jockey to download drivers for locally unsupported printers from OpenPrinting. The mentioned delay and the bouncing/progress bar window can be from Jockey polling OpenPrinting to find a driver. If you choose a detected printer in the first step of the wizard and click "Forward" a driver will be searched for, first locally and in case of failure from OpenPrinting through Jockey. This takes some time until you get presented with the confirmation window from Jockey (if driver got found) or with the manual make/model selection (if no driver got found). So the problem can also be in Jockey needing improvement on the wait dialogs and in the OpenPrinting web server needing to be faster to answer requests. ** Also affects: jockey (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to jockey in Ubuntu. https://bugs.launchpad.net/bugs/900791 Title: Add printer takes too long (users cancel before completing) Status in Ayatana Design: New Status in “jockey” package in Ubuntu: Incomplete Status in “system-config-printer” package in Ubuntu: Incomplete Bug description: Watching a new user install a Network printer takes too long. A progress bar is shown, and continues to beat back and forth, but the operation takes so long that the user ends up cancelling the process. One month early I watched another user do precisely the same cancellation at the same point while adding the same network printer on the same network. Ideally the progress could be changed from a bouncing bar, to a progressing bar. This would give a sense of competition, that is lacking in the bouncing bar. It would probably even be tolerable to have a completion bar that times at the end. This would replace an unknown with a known. To manage notifications about this bug go to: https://bugs.launchpad.net/ayatana-design/+bug/900791/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp