Thank you for reporting this bug to Ubuntu. Ubuntu 17.04 (zesty) reached end-of-life on January 13, 2018.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed. ** Changed in: alsa-driver (Ubuntu) Status: New => Won't Fix -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1699303 Title: [MS-7971, ATI R6xx HDMI, Digital Out, HDMI] No sound at all Status in alsa-driver package in Ubuntu: Won't Fix Bug description: New to Ubuntu not sure what to do. Had similar issue a year or so back on windows and forgot how to fix it. ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.10.0-24.28-generic 4.10.15 Uname: Linux 4.10.0-24-generic x86_64 ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: christian 1658 F.... pulseaudio /dev/snd/controlC2: christian 1658 F.... pulseaudio /dev/snd/controlC1: christian 1658 F.... pulseaudio CurrentDesktop: Unity:Unity7 Date: Tue Jun 20 13:18:00 2017 InstallationDate: Installed on 2017-06-19 (1 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI_1 failed Symptom_Card: HDA ATI HDMI - HDA ATI HDMI Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: christian 1658 F.... pulseaudio /dev/snd/controlC2: christian 1658 F.... pulseaudio /dev/snd/controlC1: christian 1658 F.... pulseaudio Symptom_Jack: Digital Out, HDMI Symptom_Type: No sound at all Title: [MS-7971, ATI R6xx HDMI, Digital Out, HDMI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/02/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: A.E0 dmi.board.asset.tag: Default string dmi.board.name: Z170A PC MATE (MS-7971) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrA.E0:bd05/02/2017:svnMSI:pnMS-7971:pvr2.0:rvnMSI:rnZ170APCMATE(MS-7971):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.name: MS-7971 dmi.product.version: 2.0 dmi.sys.vendor: MSI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1699303/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp