attach the auth client log file with it?
** Changed in: empathy (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/848757
Title:
Empathy fails connecting to jabber account - "No reason specified"
Status in “empathy” package in Ubuntu:
Incomplete
Bug description:
I have seen some other people reporting a similar bug (e.g. #753820)
with similar issues, but not sure if the causes are the same. Might be
a duplicate in the end.
Situation: I was using Empathy with this jabber account for some time
now, everything worked fine. Until one day it simply stopped working -
that day no updates have been made or system changes. Empathy simply
can't connect to the account, giving an error "No reason specified".
Other clients connect correctly. I have attached mission-control and
gabble (jabber) logs for convenience.
I did some research and experiments regarding this bug, as I am able to
temporarily remove it. It seems the problem might be related to
mission-control-5. After removal of the .mission-control directory, killing the
mission-control-5 process, and inputting account data anew, Empathy connects
with no problems. Disconnecting and connecting works correctly. The problem
re-appears whenever Empathy is restarted.
No changes seem to happen in .mission-control/ between the working and not
working versions (diff -urN returns nothing).
Reinstall of empathy by itself doesn't help.
Ubuntu version: 11.04
Packages version: empathy (2.34.0-0ubuntu3.1), telepathy-mission-control-5
(1:5.7.7-1)
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