*** This bug is a duplicate of bug 1811105 *** https://bugs.launchpad.net/bugs/1811105
Don't be sorry, that's what triaging is for :) Thanks for the confirmation. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1811887 Title: Firefox freezes when trying to download a file Status in firefox package in Ubuntu: New Bug description: When I browse to a file in Firefox, it opens a popup asking me if I want to open it or download it. At this moment, Firefox starts using 100% CPU and freezes. I started having this problem after a recent update. It also happens with safe mode. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: firefox 64.0+build3-0ubuntu0.18.10.1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 Uname: Linux 4.18.0-13-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: pierre 1936 F.... pulseaudio BuildID: 20181207224759 Channel: Unavailable CurrentDesktop: XFCE Date: Tue Jan 15 20:12:38 2019 ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Default - {972ce4c6-7e08-4474-a285-3208198ce6fd} InstallationDate: Installed on 2016-04-06 (1014 days ago) InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160323) IpRoute: default via 192.168.1.1 dev wlp2s0 proto dhcp metric 600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.21 metric 600 MostRecentCrashID: bp-cf7fd7ab-ccc0-4602-903e-12ff90180908 PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=64.0/20181207224759 (In use) RunningIncompatibleAddons: True SourcePackage: firefox UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/21/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5.11 dmi.board.asset.tag: Tag 12345 dmi.board.name: W510LU dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.11:bd10/21/2015:svnNotebook:pnW510LU:pvrNotApplicable:rvnNotebook:rnW510LU:rvrNotApplicable:cvnNotebook:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: W510LU dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: Notebook To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1811887/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp