You have the journalctl output first, when I disconnect the USB-C cable and then when I connect it back.
I have the external display set as the main desktop with all the bars (in case it helps to debug this) Thanks. ** Attachment added: "journalctl.log" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1813759/+attachment/5234056/+files/journalctl.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1813759 Title: Scale display doesn't work with an external monitor attached Status in gnome-shell package in Ubuntu: Incomplete Bug description: I have a Dell XPS 13" (2018) connected to an LG 4K 32" display thru USB-C cable. both screens are supposed to have the same resolution, but the laptop one uses 200% of scale setting due to small size. When the laptop is connected to the external display, the scale setting does nothing and almost everything looks pretty small and hard to read, only gnome-terminal content seems to follow the scaling setting but windows decorators and app menus are pretty small. If I disconnect the external display everything works as expected (at least with the usual apps like GNOME apps, Firefox, Chrome, etc...). I'm using Ubuntu 18.10 with latest updates installed. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: xorg 1:7.7+19ubuntu8 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 Uname: Linux 4.18.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Tue Jan 29 13:08:45 2019 DistUpgraded: 2019-01-05 13:19:27,114 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py ([Errno 2] No such file or directory: './xorg_fix_proprietary.py': './xorg_fix_proprietary.py') DistroCodename: cosmic DistroVariant: ubuntu DkmsStatus: virtualbox, 5.2.18, 4.18.0-13-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 [1028:07e6] InstallationDate: Installed on 2019-01-05 (24 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: Dell Inc. XPS 13 9370 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-13-generic root=UUID=0331a22b-f276-4072-83bb-95f04eb8ba77 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to cosmic on 2019-01-05 (23 days ago) dmi.bios.date: 11/04/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.6.3 dmi.board.name: 0F6P3V dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.product.sku: 07E6 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.95-1 version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.1-3ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1813759/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
