apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1821936/+attachment/5250291/+files/ProcCpuinfo.txt
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1821936 Title: ALC274 unsupported Status in alsa-driver package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: I find this to be an issue with current LTS 18.04's latest 4.19 kernel. I tested this on mainline 4.20 and 5.0 kernels as well. No audio because ALC274 not properly loaded for use, so no audio output. A related card had a similar bug, which was fixed, and may be of use in resolving this one: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485 # cat /proc/asound/card0/codec* | grep Codec Codec: Realtek ALC274 Codec: Intel Kabylake HDMI # cat /proc/asound/card0/pcm0c/info card: 0 device: 0 subdevice: 0 stream: CAPTURE id: ALC274 Analog name: ALC274 Analog subname: subdevice #0 class: 0 subclass: 0 subdevices_count: 1 subdevices_avail: 0 aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4] Subdevices: 1/1 Subdevice #0: subdevice #0 d# hwinfo --sound 21: PCI 1f.3: 0403 Audio device [Created at pci.378] Unique ID: nS1_.WnojYJLVCm0 SysFS ID: /devices/pci0000:00/0000:00:1f.3 SysFS BusID: 0000:00:1f.3 Hardware Class: sound Model: "Intel Audio device" Vendor: pci 0x8086 "Intel Corporation" Device: pci 0xa348 SubVendor: pci 0x1043 "ASUSTeK Computer Inc." SubDevice: pci 0x31d0 Revision: 0x10 Driver: "snd_hda_intel" Driver Modules: "snd_hda_intel" Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable) Memory Range: 0xdd100000-0xdd1fffff (rw,non-prefetchable) IRQ: 145 (663 events) Module Alias: "pci:v00008086d0000A348sv00001043sd000031D0bc04sc03i80" Driver Info #0: Driver Status: snd_hda_intel is active Driver Activation Cmd: "modprobe snd_hda_intel" Config Status: cfg=new, avail=yes, need=no, active=unknown --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1903 F.... pulseaudio derek 2464 F.... pulseaudio DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-03-23 (5 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.18.0-16-generic N/A linux-backports-modules-4.18.0-16-generic N/A linux-firmware 1.173.3 Tags: bionic Uname: Linux 4.18.0-16-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 09/26/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: Z272SD.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: Z272SD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 13 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0: dmi.product.family: Zen AIO dmi.product.name: Zen AIO 27 Z272SD_Z272SD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1821936/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
