Thank you for your bug report. Could you add your journalctl log after getting the issue? Also it might be worth trying with another key in case it's a device issue
** Changed in: gnome-disk-utility (Ubuntu) Importance: Undecided => Low ** Changed in: gnome-disk-utility (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-disk-utility in Ubuntu. https://bugs.launchpad.net/bugs/1823460 Title: gnome-disk-utiliy incorrect size of xz compressed image Status in gnome-disk-utility package in Ubuntu: Incomplete Bug description: Overview: When follwoing the recommended procedure to burn the xububtu paspberry pi image for Ubuntu 16.04 here: https://ubuntu-pi-flavour-maker.org/download/ the gnome disk utility incorrectly gets the size of the xz image as 23 Mb instead of 837Mb. Release: Ubuntu 18.10. Version: paul@galileo:~/Downloads$ apt-cache policy gnome-disk-utility gnome-disk-utility: Installed: 3.30.1-1ubuntu1 Candidate: 3.30.1-1ubuntu1 Version table: *** 3.30.1-1ubuntu1 500 500 http://gb.archive.ubuntu.com/ubuntu cosmic/main amd64 Packages 100 /var/lib/dpkg/status Steps: 1. Download the xubuntu 16.04 image for raspberry pi from the above link. Resultant file is: -rw-r--r-- 1 paul paul 836961352 Apr 6 14:10 /home/paul/Downloads/xubuntu-16.04.2-desktop-armhf-raspberry-pi.img.xz Expected: Able to restore compressed disk image to SDCard as recommended in the above link. What happened instead: Attempting to Restore Disk Image to empty SDcard reports that the file is only 23Mb in size. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-disk-utility/+bug/1823460/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp