Public bug reported:
Fresh install of Kubuntu 19.04
Installed hplip from repositories, available version is 3.19.1+dfsg0-1
When I start setup with hp-setup, this happens:
1. I am asked connection type. I select network ethernet
2. My printer is detected. I select it and hit next
3. I am told about the proprietary plugin to download. I confirm, accept
download. I enter my user's password. I get a confirmation that the plugin is
correctly Installed.
4. On next screen, I get a warning and cannot continue installation. I am told
this printer needs a proprietary plugin to work correctly. After this I am
stuck in a loop between points 3 and 4. I also tried to start hp-setup from
super user on command line. but no way around this issue.
What I did next, I manually downloaded hplip-3.19.3.run from HP website.
Removed version of hplip installed from repositories. Installed from
manually downloaded package, followed the very same steps. Everything
worked fine and printer is installed successfully.
I hope this information is useful.
** Affects: hplip (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1825717
Title:
hplip issue during hp-setup - stuck at plugin install
Status in hplip package in Ubuntu:
New
Bug description:
Fresh install of Kubuntu 19.04
Installed hplip from repositories, available version is 3.19.1+dfsg0-1
When I start setup with hp-setup, this happens:
1. I am asked connection type. I select network ethernet
2. My printer is detected. I select it and hit next
3. I am told about the proprietary plugin to download. I confirm, accept
download. I enter my user's password. I get a confirmation that the plugin is
correctly Installed.
4. On next screen, I get a warning and cannot continue installation. I am
told this printer needs a proprietary plugin to work correctly. After this I am
stuck in a loop between points 3 and 4. I also tried to start hp-setup from
super user on command line. but no way around this issue.
What I did next, I manually downloaded hplip-3.19.3.run from HP
website. Removed version of hplip installed from repositories.
Installed from manually downloaded package, followed the very same
steps. Everything worked fine and printer is installed successfully.
I hope this information is useful.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1825717/+subscriptions
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