** Description changed: Steps to reproduce: 1. Install Ubuntu 19.04 on VirtualBox VM (5.1.38 host in my case) - 2. Install VirtualBox guest additions into guest with `sudo apt-get install virtualbox-guest-x11` (or `sudo apt-get install virtualbox-guest-x11-hwe`) and reboot VM - 3. Install HPLIP GUI with `sudo apt-get install hplip-gui` - 4. Try to launch HPLIP Toolbox with `hp-toolbox` + 2. Enable 3D acceleration on the VM + 3. Install VirtualBox guest additions into guest with `sudo apt-get install virtualbox-guest-x11` (or `sudo apt-get install virtualbox-guest-x11-hwe`) and reboot VM + 4. Install HPLIP GUI with `sudo apt-get install hplip-gui` + 5. Try to launch HPLIP Toolbox with `hp-toolbox` Expected results: * HPLIP Toolbox is shown and have trayicon Actual results: * HPLIP Toolbox window is not shown, trayicon is not shown. Got error message in the terminal: ``` error: /lib/VBoxOGLcrutil.so: undefined symbol: crypt_r ``` ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: hplip-gui 3.19.1+dfsg0-1 ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1 Uname: Linux 5.0.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu25 Architecture: amd64 CurrentDesktop: MATE Date: Mon Apr 8 14:42:12 2019 InstallationDate: Installed on 2019-04-08 (0 days ago) InstallationMedia: Ubuntu-MATE 19.04 "Disco Dingo" - Alpha amd64 (20190408) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: innotek GmbH VirtualBox PackageArchitecture: all Papersize: letter ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-8-generic root=UUID=b256c639-5b80-4c01-a5b2-672fb0e29114 ro quiet splash SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/01/2006 dmi.bios.vendor: innotek GmbH dmi.bios.version: VirtualBox dmi.board.name: VirtualBox dmi.board.vendor: Oracle Corporation dmi.board.version: 1.2 dmi.chassis.type: 1 dmi.chassis.vendor: Oracle Corporation dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr: dmi.product.family: Virtual Machine dmi.product.name: VirtualBox dmi.product.version: 1.2 dmi.sys.vendor: innotek GmbH
** Tags removed: amd64 ** Tags added: eoan -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1823707 Title: HPLIP GUI does not start on VirtualBox VM Status in hplip package in Ubuntu: New Status in virtualbox package in Ubuntu: New Status in virtualbox-hwe package in Ubuntu: New Bug description: Steps to reproduce: 1. Install Ubuntu 19.04 on VirtualBox VM (5.1.38 host in my case) 2. Enable 3D acceleration on the VM 3. Install VirtualBox guest additions into guest with `sudo apt-get install virtualbox-guest-x11` (or `sudo apt-get install virtualbox-guest-x11-hwe`) and reboot VM 4. Install HPLIP GUI with `sudo apt-get install hplip-gui` 5. Try to launch HPLIP Toolbox with `hp-toolbox` Expected results: * HPLIP Toolbox is shown and have trayicon Actual results: * HPLIP Toolbox window is not shown, trayicon is not shown. Got error message in the terminal: ``` error: /lib/VBoxOGLcrutil.so: undefined symbol: crypt_r ``` ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: hplip-gui 3.19.1+dfsg0-1 ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1 Uname: Linux 5.0.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu25 Architecture: amd64 CurrentDesktop: MATE Date: Mon Apr 8 14:42:12 2019 InstallationDate: Installed on 2019-04-08 (0 days ago) InstallationMedia: Ubuntu-MATE 19.04 "Disco Dingo" - Alpha amd64 (20190408) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: innotek GmbH VirtualBox PackageArchitecture: all Papersize: letter ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-8-generic root=UUID=b256c639-5b80-4c01-a5b2-672fb0e29114 ro quiet splash SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/01/2006 dmi.bios.vendor: innotek GmbH dmi.bios.version: VirtualBox dmi.board.name: VirtualBox dmi.board.vendor: Oracle Corporation dmi.board.version: 1.2 dmi.chassis.type: 1 dmi.chassis.vendor: Oracle Corporation dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr: dmi.product.family: Virtual Machine dmi.product.name: VirtualBox dmi.product.version: 1.2 dmi.sys.vendor: innotek GmbH To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1823707/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
