@Christina - I suggest filing a new bug with more specifics. That said, I suspect you have a .dpkg-dist file in /etc/apparmor.d or /etc/apparmor.d/abstractions that has changes that need to be merged into your evince profile.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to evince in Ubuntu. https://bugs.launchpad.net/bugs/1798091 Title: thumbnailer cannot create tempfiles (with apparmor denials) Status in evince package in Ubuntu: Fix Released Status in evince source package in Cosmic: Fix Released Status in evince source package in Disco: Fix Released Status in evince package in Debian: Fix Released Bug description: * Impact Nautilus fails to generate previews for pdf files * Test case Download/copy a pdf, open the directory in nautilus, a preview image should be displayed * Regression potential Check that there are no other apparmor denials and the thumbnailer works ------------- While trying to create thumbnails in a directory from within nautilus, I got: [781429.784125] audit: type=1400 audit(1539694722.247:989): apparmor="DENIED" operation="mknod" profile="/usr/bin/evince-thumbnailer" name="/tmp/gnome-desktop-thumbnailer.png" pid=30937 comm="evince-thumbnai" requested_mask="c" denied_mask="c" fsuid=1000 ouid=1000 [781429.940592] audit: type=1400 audit(1539694722.403:990): apparmor="DENIED" operation="mknod" profile="/usr/bin/evince-thumbnailer" name="/tmp/gnome-desktop-thumbnailer.png" pid=30941 comm="evince-thumbnai" requested_mask="c" denied_mask="c" fsuid=1000 ouid=1000 [781430.314591] audit: type=1400 audit(1539694722.779:991): apparmor="DENIED" operation="mknod" profile="/usr/bin/evince-thumbnailer" name="/tmp/gnome-desktop-thumbnailer.png" pid=30945 comm="evince-thumbnai" requested_mask="c" denied_mask="c" fsuid=1000 ouid=1000 [781431.283522] audit: type=1400 audit(1539694723.747:992): apparmor="DENIED" operation="mknod" profile="/usr/bin/evince-thumbnailer" name="/tmp/gnome-desktop-thumbnailer.png" pid=30949 comm="evince-thumbnai" requested_mask="c" denied_mask="c" fsuid=1000 ouid=1000 [781431.518566] audit: type=1400 audit(1539694723.983:993): apparmor="DENIED" operation="mknod" profile="/usr/bin/evince-thumbnailer" name="/tmp/gnome-desktop-thumbnailer.png" pid=30953 comm="evince-thumbnai" requested_mask="c" denied_mask="c" fsuid=1000 ouid=1000 ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: evince 3.30.1-1 ProcVersionSignature: Ubuntu 4.18.0-8.9-generic 4.18.7 Uname: Linux 4.18.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Oct 16 14:59:00 2018 InstallationDate: Installed on 2014-06-19 (1580 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash SourcePackage: evince UpgradeStatus: Upgraded to cosmic on 2018-10-07 (9 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1798091/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
