I did that and it is reported as bug #1835033.

When I killed the frozen gnome-shell process, it had recovered by the
time I switched back to it and I was then able to close the offending
window.

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https://bugs.launchpad.net/bugs/1834984

Title:
  gnome-shell freezes with 100% CPU when closing popup window

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  Whenever I run Netbeans 11 (using either openjdk11) and (eg):

  1. Open Tools / Plugins.
  2. Go to Settings.
  3. Click on 'Add'.
  4. Click 'Cancel'.

  then gnome-shell freezes (except for the mouse), apparently
  indefinitely (I have left it for 30+ minutes.)

  I can login as another user via CTRL-ALT-F1 and kill the frozen
  session using loginctl. Sometimes this kills gnome-shell completely
  and I have to power cycle; other times I can switch back to the login
  with CTRL-ALT-F1 and continue.

  This also usually happens when I close any other popup windows in
  Netbeans.

  I have tried making the popup windows modal and non-modal, but it
  makes no difference.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: gnome-shell 3.32.2-2ubuntu1
  Uname: Linux 5.2.0-050200rc7-generic x86_64
  ApportVersion: 2.20.11-0ubuntu3
  Architecture: amd64
  Date: Tue Jul  2 11:34:29 2019
  DisplayManager: gdm3
  GsettingsChanges:
   
  InstallationDate: Installed on 2019-07-01 (0 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190606)
  ProcEnviron:
   LANGUAGE=en_AU:en
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  RelatedPackageVersions: mutter-common 3.32.2+git20190626-1ubuntu1
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

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